Chief of Staff, Employee Benefit Sales & Client Management

Role Description

The AVP, Chief of Staff, Employee Benefits Sales & Client Management, serves as a strategic partner and execution leader to the SVP, Regional Sales & Client Management and the SVP, National Accounts Sales & Client Management. In this highly visible role, you will:

• Align priorities and advance key business initiatives.
• Strengthen leadership effectiveness across the organization.
• Provide strategic insights and oversee performance reporting and KPI management.
• Lead cross-functional efforts and develop a team of Impact Managers focused on critical business priorities.
• Connect people, ideas, and initiatives to accelerate business results and organizational effectiveness.
• Help shape and scale the Employee Benefits sales and client management organization.
• Create alignment, clarity, and execution discipline through a period of meaningful transition and transformation.

Ability to travel occasionally for planning meetings, leadership events, and team engagement activities is a requirement of the role.

Qualifications

• Bachelor's degree in Business, Finance, or a related field required; MBA or advanced degree preferred.
• Typically requires 10+ years of experience in strategy, business operations, sales operations, consulting, transformation, or related leadership roles.
• Experience leading large-scale, cross-functional initiatives in a complex, matrixed environment.
• Demonstrated success partnering with senior executives to drive strategic priorities and business outcomes.
• Experience leading and developing teams.
• Builds trust, navigates ambiguity, and influences effectively without formal authority.
• Strong analytical, communication, and executive presentation skills.
• Employee Benefits, insurance, or financial services experience preferred.
• Prior Chief of Staff, strategy, consulting, or enterprise transformation experience preferred.

Requirements

• Strategic Visioning: Connects business priorities to long-term outcomes and helps leaders focus on the highest-value opportunities.
• Engaging Hearts & Minds: Builds alignment across leaders, teams, and stakeholders while fostering collaboration and commitment.
• Driving Results: Creates structure, accountability, and disciplined execution to move strategic priorities forward.
• Developing People: Effectively coaches and develops talent while building high-performing teams.
• Adaptability: Navigates ambiguity, shifting priorities, and evolving business needs with confidence and resilience.

Benefits

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions.
• An annual incentive bonus plan.
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure.
• A supportive, responsive management approach and opportunities for career growth and advancement.
• Paid parental leave and adoption/surrogacy assistance.
• An employee giving program that double matches your donations to eligible nonprofits and schools.

Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range: $154,250.00 - $260,750.00