Regional Coordinator

DePaul Community Resources seeks a full-time (37.5-hour work week) Regional Coordinator. This position serves the Piedmont and Western regions of Virginia and includes the Abingdon, Christiansburg, Roanoke, Lynchburg, and Charlottesville offices.

JOB SUMMARY:

The Regional Coordinator oversees program operations, guides consortium development, and provides direct supervision and guidance to regional supervisors for DePaul's post-adoption services in the Western and Piedmont regions of the state. The regional coordinator is responsible for delivering ongoing, meaningful support to direct service professionals in adoption, steering collaborative community efforts to enhance support for adoptive families, and attending to program integrity concerning grant targets, documentation requirements, best practices, quality, and safety. This role facilitates professional growth and development for adoption specialists, meets specified goals and objectives in grant-funded programs, reports program outcomes to funders, and collaborates with various internal and external stakeholders to continually enhance program and agency efforts. DePaul relies on the regional coordinator and other adoption supervisors for extensive knowledge of adoption policies and procedures, as well as reinforcement of adoption competency both within programs and across the agency.

SUPERVISION RECEIVED AND EXERCISED:

The Regional Manager will supervise the Regional Supervisors and report directly to the Director of Adoption.

ESSENTIAL FUNCTIONS AND DUTIES:

This list is not an exhaustive & all-inclusive list of job responsibilities. The distribution of time allotted for any function or duty is subject to change with or without notice. Nothing in this job description restricts management's right to assign other responsibilities to this job or reassign them elsewhere at any time. Oversee and direct the work of adoption specialists through team meetings, individual supervision, and file review, providing meaningful professional support and guidance to ensure compliance with documentation requirements, ethical standards, reporting requirements, agency policies, and grant guidelines. Facilitate comprehensive onboarding/training for new staff and monitor ongoing team member training to nurture professional growth, strengthen adoption competency, and ensure compliance regarding program policies and procedures, grant targets, minimum standards, code of Virginia, personnel policies and procedures, and social work best practices. Continually develop and facilitate a regional consortium to strengthen regional support for adoptive families, maintaining positive professional relationships and successfully promoting activities with various stakeholders, including staff, adoptive family members, subcontractors, referral agencies, key community partners, and media. Complete grant performance surveys, analyses, and reports in a timely and comprehensive manner to meet funding requirements and assist with continual quality improvements. Collaborate with the Director of Adoption, regional supervisors, adoption team members, other DePaul staff across programs, DePaul leadership, and community partners to optimize services, program outcomes, fiscal responsibility, and realization of the agency mission. This may sometimes necessitate direct client contact through substitute case management, group facilitation, or event participation. Network with grantors, trauma-responsive coalitions, and adoption specialized agencies and professionals to stay current on evolving grant requirements, policy changes, and trends in adoption service provision on a community, state, and national level. KNOWLEDGE, SKILLS, ABILITIES & OTHER CHARACTERISTICS REQUIRED: Knowledge, skills, abilities, and other characteristics or KSAOs are attributes needed to perform a job that are demonstrated through qualifying training, education, and experience. This list is not an exhaustive & all-inclusive list of all KSAOs for this job. Knowledge of: Office and records administration techniques and procedures The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Microsoft Office Word, Excel, Powerpoint, Outlook, Sharepoint, Teams, and virtual meeting applications such as Zoom, WebEx, Google Meet DePaul's policies, procedures, and standard practices and the rules and guidelines established by regulatory and governing agencies Relevant policies, procedures, and strategies to promote the safety and protection of people, data, and property Office procedures and spelling, grammar, punctuation, and arithmetic Policies, procedures, and guidelines established by DePaul, professional organizations, governing agencies, and local laws, statutes, regulations, codes, and standards related to the area of responsibility Methodologies and resources used to assess the needs of the listener or audience to share information or engage in ongoing communication Program planning and implementation, qualitative and quantitative performance analysis, and return on investment measurement techniques Motor vehicle operations, traffic rules and regulations, and maintenance of motor vehicles Skill/Ability to: Demonstrate interpersonal and verbal skills to defuse emotional situations, calm upset individuals, allay fears, and lessen confusion Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times Demonstrate verbal and written communication and body language that purveys professional composure, emotional intelligence, thoughtfulness, patience, and respect amidst change, ambiguity, and within the daily trajectories of work Demonstrate the ability to negotiate, mediate, facilitate, mentor, and coach Demonstrate ability to train and instruct others Operate standard office equipment such as telephone, calculator, printer, scanner, cellular phone, tablet, laptop, postage machine, shredder Operate a computer and utilize computer applications, including spreadsheets, databases, word processing, email, internet, virtual meetings, internet, and department or program-specific software Collect and analyze data Identify complex problems and review related information to develop and evaluate options and implement solutions Manage multiple priorities and complete assignments on time, accurately, and with attention to detail, and ensure a high-quality work product Develop and maintain professional working relationships and appropriate boundaries with individuals served, coworkers, management, community partners, and business associates, and work collaboratively in a team environment Communicate effectively in both oral and written form Make arithmetical computations and tabulations Develop objectives, evaluate effectiveness, and assess service plans for individuals served Analyze and prepare concise and accurate documents, reports, and correspondence Effectively market the programs and services of the department and the organization Exercise sound judgment and critical thinking in decision-making and solving various work-related situations Analyze, organize, and prioritize the work of a team while meeting multiple deadlines Explain policies and procedures to staff and the public Learn policies, procedures, and guidelines established by DePaul, professional organizations, governing agencies, and local laws, statutes, regulations, codes, and standards related to the area of responsibility Read and understand information and ideas presented in writing Assist with the general upkeep and cleaning of office areas and agency vehicles Other Characteristics: Demonstrate self-awareness, ongoing self-evaluation, and a commitment to being part of a diverse, equitable, respectful, and inclusive workplace where all people are valued Demonstrate professional composure in difficult and stressful situations Demonstrate the FIRST (fairness, integrity, respect, safety, trust) values in the daily trajectories of work Demonstrate professionalism regarding access to sensitive and confidential information related to employees, clients, and business records with no disclosure to others without needing to know

MINIMUM REQUIREMENTS TO APPLY:

A Bachelor's Degree in Social Work or a related human services field with five years of case management experience with children/families is required. Supervisory experience is preferred.

WORK ENVIRONMENT:

The work environment characteristics described herein represent those an employee encounters while performing the position's essential functions. The employee regularly works in an office environment and occasionally in the field. Due to the nature of the work, the incumbent may be exposed to situations of a highly emotional nature; incumbents are expected to use verbal skills to resolve interpersonal situations to achieve desired results independently. Incumbents are exposed to various living situations and lifestyles. Work is generally completed regularly during weekdays; however, daily work hours may vary. Completion of job duties outside of normally scheduled hours may be required. Work is subject to frequent interruptions, and noise levels are varied based on the work locations.

PHYSICAL REQUIREMENTS:

The physical demands described herein are representative of those that an employee in this position must meet, with or without reasonable accommodations, to perform the essential functions successfully. Physical activities required are finger dexterity necessary to operate equipment used in the position, effective communication and seeing or hearing verbal cues. Walking from one-third to two-thirds of the time, sitting from one-third to two-thirds of the time, standing from one-third to two-thirds of the time, bending from one-third to two-thirds of the time, stooping up to one-third of the time, lifting/pushing/pulling no more than twenty pounds is required. When accessing various locations, the incumbent must climb stairs and ramps. This position requires driving approximately fifteen percent of the employee's working time to various locations. Public transportation may not be available. Individuals needing reasonable accommodations should speak with their immediate supervisor/hiring manager.

SPECIAL REQUIREMENTS AND QUALIFICATIONS:

After a conditional job offer, the following may be required: current DMV driving record with results that comply with insurer guidelines; drug and alcohol screening with satisfactory results stipulated by applicable governing, funding, or regulatory agencies; criminal and child protective services background report. The applicant shall not have been convicted of any barrier crime(s) on the criminal background report. The applicant will have no founded disposition of child abuse or neglect as documented by the Child Protective Services background report.

NOTE:

This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the job. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given. Compensation depends on qualifications and experience. DePaul is an Equal Opportunity Employer and E-Verify Participant. Flexible work from home options available. #J-18808-Ljbffr DePaul Community Resources