MEZ Administrative Support Assistant

Administrative Support Assistant

The Michigan Engineering Zone (MEZ) is seeking an organized, dependable, and welcoming part-time Administrative Support Assistant to support the daily operations of our youth STEM programs.

This position provides administrative and front-facing support to students, families, staff, and community partners. Responsibilities include maintaining program records, responding to phone and in-person inquiries, tracking participation and documentation, supporting program spaces and materials, and assisting with events. The role is designed to strengthen day-to-day operations so program staff can focus more of their time on supporting students.

Responsibilities

• Welcome students, families, and visitors and respond to routine in-person inquiries.
• Answer and route incoming calls, document requests, and communicate follow-up needs to appropriate staff.
• Maintain accurate digital and physical files, attendance records, student participation data, invoice confirmations, and other program documentation.
• Track missing or outstanding information and provide staff with regular status updates.
• Connect students with available resources.
• Help prepare program materials and spaces for daily activities; maintain organized supplies and monitor inventory.
• Assist with youth events, including RSVPs, preparation, setup/breakdown, day-of logistics, and documentation.
• Perform other related administrative and program-support duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Strong organizational skills and attention to detail.
• Effective verbal and written communication skills.
• Ability to communicate professionally and respectfully with youth, families, colleagues, and community members.
• Basic proficiency with email, spreadsheets, shared documents, and digital file-management systems.
• Ability to work independently, manage routine responsibilities, and follow through on assigned tasks.
• Dependable, collaborative, and comfortable working in a youth-centered environment

Desired Qualifications

• Previous administrative, customer service, reception, or program-support experience.
• Experience in a school, university, nonprofit, community-based, or youth-serving organization.
• Experience maintaining records, spreadsheets, attendance data, or other tracking systems.
• Interest in STEM education, youth development, college access, or community engagement.

Modes of Work

The work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership or their designee and/or the job requirements.

Work Schedule

This is a temporary, part-time position, running through June 2027. Applicants should expect to work 10-20 hours/week. The role is hybrid, with approximately half of the work performed on-site at the Michigan Engineering Zone in Detroit, Michigan.

Regular on-site hours are expected Tuesdays and Thursdays from 2:00-7:00 p.m. from September - December, and then Mondays and Wednesday from 2:00-7:00 p.m. from January - April. Additional remote work hours are scheduled primarily on Mondays, Tuesdays, Wednesdays, and Fridays, with some flexibility. Occasional additional hours may be needed to support special events.

Additional Information

Compensation

Compensation for this position is $16-20/hour, depending on experience.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.