Bar Lead

Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA. Summary: At Cosm, we don’t just show fans (guests) something extraordinary; we guide them through an unforgettable experience. From entrance to exit, every role matters, every detail counts, and every interaction shapes the experience. This is hospitality. This is Shared Reality. This is what it means to be CosmWorthy. The Bar Lead ensures the highest level of hospitality is delivered by leading the bar team, supporting daily operations, and creating a connected, service-oriented environment. This role helps coordinate shift operations, manage team breaks and coverage, and ensure every fan (guest) receives a memorable experience. Responsibilities: Bring the Pillars of Service (Connected, Optimistic, Service Oriented, and Memorable) to life through team leadership and fan (guests) interactions. Communicate priorities and set an optimistic tone for the shift. Manage team breaks and ensure proper coverage throughout the shift. Lead by example through professionalism, service standards, and teamwork. Foster a connected, one-team environment by supporting team members and stepping in where needed. Support leadership with daily operations and shift execution. Ensure every fan (guest) receives a service-oriented and memorable experience from arrival through departure. Engage fans (guests), team members, and leadership with a friendly, professional, and optimistic approach. Maintain strong knowledge of menus, beverages, specials, promotions, and events. Accurately process comps, refunds, and POS transactions. Follow all company accounting policies regarding credit cards, gift cards, discounts, and team member meals. Support smooth bar operations, service flow, and overall efficiency. Maintain organization, cleanliness, and readiness of bar areas. Ensure compliance with all state liquor laws and responsible alcohol service policies. Follow all company policies and procedures outlined in training materials and the employee handbook. Follow all company and state safety and sanitation guidelines. Help maintain a safe and secure environment for fans (guests) and team members. Arrive on time, well-groomed, and in proper uniform. Participate in ongoing training to strengthen product knowledge, service delivery, and leadership skills. Demonstrate strong time management, communication, and multitasking skills. Maintain flexibility to work evenings, weekends, and holidays as needed. Demonstrate the ability to perform all essential job functions, with or without reasonable accommodation, while adhering to all company policies and procedures outlined in training materials and the employee handbook. Experience: Previous bartending experience required, preferable management experience leading a team. Excellent communication and professional interpersonal skills required. Must be fluent in English and able to write in basic English. Food handlers’ card and state recognized responsible alcohol certification. Must be of legal age to serve alcohol in accordance with local and state laws. Must be able to continuously stand, walk and lift up to 10 pounds. Must be able to frequently bend, squat, reach overhead, and lift up to 20 pounds. Will seldom be sitting, climbing, kneeling, pushing, pulling, and lifting over 50 pounds. Requires full flexibility, ability to work evenings, weekends, holidays and a varied schedule. Must be available to work evening and late-night hours weekends and holidays as business dictates. Must display ability to work with general computer operations, including Point-of-Sales (MICROS). Disclaimer: This job description reflects the general duties of the role but is not intended to be all-inclusive. Responsibilities may change or be added based on business needs at any time, with or without notice, consistent with applicable laws and regulations. All applicants must be at least 18 years of age at the time of employment. This requirement is in accordance with applicable federal, state, and local labor laws. Cosm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr