Senior Tier 2 Technical Support Engineer Remote
The-Scarlett-Group-2
The Scarlett Group 2 is seeking a Tier 2 Technical Support Specialist based in Jacksonville, Florida. This remote/hybrid role is pivotal in handling escalated technical issues, providing advanced troubleshooting, and supporting IT operations. The ideal candidate will have a Bachelor’s degree in IT or a related field, along with relevant certifications. Strong analytical skills and the ability to manage multiple tasks effectively are crucial for success in this position. #J-18808-Ljbffr
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- ...individual to join our Technical Support team. This role... ...escalated issues from Tier 1, interfacing with our... ...mentorship to Tier 1 engineers, sharing troubleshooting... ...an escalation or Tier 2 support role Proven... ...with ticketing systems, remote desktop tools, and network...Remote work
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$62.18k - $94.05k
...solutions provider is seeking an experienced Technical Support Engineer to offer world-class support for hardware and... ...possess a robust technical background and have 2-5 years of experience in support roles. The role is remote for US residents, excluding certain...Remote work- ...IT Service Technician (Tier 2) - Boca Raton, Florida FLAGLER... ...TECHNOLOGIES MSP Team United States (Remote/ Hybrid) Who Are We? We’re more than just an IT support provider—we’re a team... ...schedule breaks and lunches. As a senior technical team member, you will also...Remote workWork at officeImmediate startShift workDay shift
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...Technical Support The primary role of Technical Support function is to provide technical & engineering support to customers, support agents & internal teams... ...and Experience ~2+ years of work experience... ....97/hr - $49.45/hr For remote positions located outside...Remote workTemporary workWork experience placementFlexible hours- ManpowerGroup Global, Inc. is looking for a Tier 2 support technician in the Town of Norway, Wisconsin. The role involves providing technical support for hardware, software, mobile and enterprise applications. The ideal candidate will have 3-6 years of IT support experience...Senior
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...Join SQLWatchmen as a Senior Database Administrator - Tier 2and become a key player in our fully remote team! You'll be at the forefront of supporting customers’ production... ...on diagnosing technical issues, has a passion... ...). ~401(k) Match: 2% company match. ~...Remote workSeniorCurrently hiring- ...Technologies Inc. is hiring a Mid-Level Microsoft 365 Support Engineer for a fully remote position. The role involves delivering Tier 2/Tier 3 support for Microsoft 365 services... ...admin tasks using PowerShell, and providing technical assistance across Exchange Online,...Remote job
- A leading managed services provider is looking for Service Desk Engineers to deliver tier 1 and 2 support for managed IT clients. Responsibilities include troubleshooting issues, maintaining documentation, and ensuring customer satisfaction. Candidates should have strong...Remote job
$80k - $90k
...Industrial Base. Our work supports national security, our... ...hybrid option, for up to 2 days remote/WFH. Are you the go-to problem... ...Now, we’re looking for a Tier 2 IT Service Desk Engineer to bring their expertise,... ...Provide advanced technical solutions and support for...Remote workTemporary workFor contractorsLocal areaWork from home- ...Description IT Technician - Tier 2 Support The IT Technician -Tier 2 provides advanced technical support for client IT environments, serving as the primary escalation... ..., network, and system issues Provide remote and on-site support to client environments, including...Remote workWork experience placement
$55k - $75k
...Arrangement: This role will begin as a remote position and transition to a... ..., secure IT services and support to business clients nationwide. As an IT Support Engineer (Tier 2), you will play a critical... ...Proactively identify and remediate technical issues to enhance client...Remote workWork at officeLocal area- ...we will do anything we can to support your personal and... ...The System Administrator is a Tier 2 technician who acts as a point... ...tickets that require a higher technical skillset, or simply more time... ...experience providing onsite and remote/phone support in a fast paced...Remote workSeniorWork at office
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$70k - $75k
...Service Desk Escalations Engineer for a hybrid role (remote with on-site... ...). This is a highly technical support position focused on... ...volume by sweeping Tier 1 for aging and complex... ...Desk Manager and Tier 2 Lead to uphold SLAs... ...forward-thinking IT team Seniority level Seniority...Remote workSeniorFull time- ...Insight Global is looking for a Tier 2/3 Desktop Support Specialist for a large convenience retail client in the Ankeny, IA area. This individual... ...system, specifically any ITIL system • Experience with remote management tools • Microsoft Intune • SCCM • Breakfix...Remote work
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$57.3k - $95.5k
...Turnitin, LLC. is seeking a Technical Support Representative, Tier 3, for remote work, responsible for triaging escalations and translating technical jargon... ...and maintain communication with internal engineering teams.The expected annual salary ranges from $57,30...Remote workSenior- ...to 50% (client onsite support within the region)... ...Technician to provide Tier 1-2 end-user support in... ...issues require deeper engineering support. You'll also assist... ...Provide daily technical support for low-to-moderate... ...phone, email, chat, remote tools, and onsite visits...Remote workFull timeWork from homeFlexible hoursNight shiftDay shiftAfternoon shift
- ...Staffstream is seeking a Helpdesk Support Engineer (Level 2–3) for a full-time remote role. The ideal candidate has over 5 years of IT support experience,... ...Windows Server. This role involves providing advanced technical support, mentoring support engineers, and participating...Remote workSeniorFull time
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- ...Trust ActioNet is seeking a Tier 2 - Desk Side Support - IT Specialist to provide technical and administrative support for... ...Provide Tier 2 desk side and remote support for end-user systems, peripherals... ...expertise in Agile Software Engineering, Cloud Solutions, Cyber...Remote workFull timeWork at office
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$125k - $135k
...Spinnaker Support provides global enterprise... ...L3 Support Engineer:... ...where online and remotely connected to the... ...cause analysis for technical issues. Assist... ...technologies at a senior support level.... ...and management, Tier-0 and Tier-1 gateway... ...: LPIC-1, LPIC-2. Networking:...Remote workSeniorImmediate start- ...platform for the future. We are a remote‑first company with a global... ..., and storage. As a Senior Technical Support Engineer, you will be the operational... ...function — owning the Tier 1 ticket queue, developing... ...— while ramping into Tier 2 across all products. You will...Remote workSenior
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