Administrative Manager - Operations and Technology Services Team

Job Overview The Chesterfield-Colonial Heights Department of Social Services is seeking an experienced Administrative Manager who will be a leader in the organization. You will be responsible for providing oversight and supervision to a team that supports the department’s daily operations with administrative support, building operations, facilities maintenance, fleet management, help desk support, technology, safety services, and system coordination. You will also lead the Department in business innovation and efficiency procedures that include overseeing and managing data security processes, data dashboards, data collection, benchmarking, and productivity reports to the executive leadership team. You will facilitate projects, meetings, and trainings related to information and data systems and collaborate with internal customers, vendors, County, and state partners to support the department’s mission and business operations. While this position has a large technology management function, it equally requires oversight of the agency’s building operations, facilities maintenance, fleet management, and safety protocols and procedures in accordance with the County’s Risk Management policies. You must have a working knowledge of principles and practices of business and project management to facilitate strategic planning, resource allocation, and coordination of people and resources and be able to effectively conduct difficult root‑cause analysis to identify solutions to systems and operational gaps, evaluate data, make recommendations, and develop and implement a plan of action for a variety of complex issues related to the overall operation of the department. Perform other work as required. What You Bring Associate’s degree in business administration, accounting or related field supplemented with related experience or any equivalent combination of training and experience that provides the required knowledge, skills and abilities. Considerable knowledge of agency, department or section administrative and program practices, policies and procedures; and management principles and practices. Demonstrated ability to interpret, apply, and manage others on administrative and program policies, procedures and services; train others; provide leadership and guidance to others; manage others who are supervising staff; prepare budget and financial data; evaluate office services and administrative procedures; make presentations; set objectives and determine how work will be accomplished to ensure effective office support operations; and to promote good working relations and create customer service and positive public relations. Ideal Candidate Profile Experience managing and supervising professionals involved in social services programs preferred. Bachelor’s degree in business or public administration, accounting, finance, or a related field preferred. Considerable amount of increasingly responsible project management, personnel, building operations management, planning, program evaluation, and technology services management or related analytical experience in the assigned area of responsibility to include supervisory experience is preferred. Excellent organizational, time management, oral/written communication, interpersonal, and public relations skills with an ability to influence and impact change. Ability to demonstrate exceptional critical thinking and attention to detail, process improvement skills, risk management, organizational management, data analysis, data reporting, and decision‑making skills. Computer competency required, with competency in MS Word, Outlook, Excel, Power BI, etc. preferred. Exceptional ability to establish and achieve performance goals. Strong ability to work with internal and external collaborative partners and leverage those relationships to achieve business goals. Requirements Current valid driver’s license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty‑four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty‑six months. Out‑of‑state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date. Pre‑employment drug testing, FBI criminal background check, CPS registry check and education/degree verification required. Realistic Job Preview This is an intense role. While the job comes with meaningful opportunities to lead innovation and improve daily operations, it is also very demanding, complex, and requires the ability to successfully balance competing priorities that often require multiple internal and external stakeholders. You must be able to thrive in a fast‑paced, high‑expectation environment. Your oversight of technology, building operations, fleet management, and safety means that your work touches every team in the organization. Your ability to prioritize and mitigate risk is essential. You may start your day by reviewing our fleet inventory and quickly have to pivot to provide essential data to the executive leadership team with a tight deadline. If you enjoy variety and complexity, you will thrive in this role. You will see tangible outcomes and directly contribute to the agency’s impact on the community. Benefits and Compensation You will be offered a competitive salary plus a benefits package, including the Virginia Retirement System defined benefit plan. We value work‑life balance through paid‑time off and flexible work schedules. We support professional development through career development plans, tuition reimbursement, award‑winning learning and development programs, and opportunities for advancement within the organization. Shift: Monday - Friday; 8:30 a.m. - 5:00 p.m. Work Location: Social Services. Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion. #J-18808-Ljbffr