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Vice President of Operations - ZJFL

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AstheVPofOperations,youwillowntheoperationalP&LandexecutionstrategyforourrapidlyexpandingQSRportfolio.YourprimaryobjectiveistodriveAverageUnitVolume(AUV)andEBITDAgrowthwhileoverseeingtheseamlessintegrationofnewacquisitionsandthesuccessfullaunchofnewrestaurantopenings(NSOs).Youarethebridgebetweencorporatestrategyandfrontlineexecution.

Key Responsibilities

1. Strategic Scaling & Acquisitions

  • IntegrationLead: Architectandexecutethe"First90Days"operationalplaybookforallnewlyacquiredunits.Ensurebrandstandards,techstacks,andculturearealignedwithoutlosingtribalknowledgeormomentum.
  • NewDevelopmentOversight: PartnerwiththeDevelopment/RealEstateteamtoensureNSOsarestaffed,trained,and"revenue-ready"onDay1.
  • UnitEconomicsOptimization: Constantlyaudittheportfoliotoidentifyunderperformingunits,implementingaggressiveturnaroundstrategiesor"Right-Sizing"initiatives.

2. Operational Excellence (2026 Tech-Forward)

  • UnifiedCommerceExecution: Overseetheoperationalrolloutofunifiedcommerceplatformsensuringkiosks,mobileapp,drive-thruAI,and3rd-partydeliveryallflowthroughasingle,frictionlesssmart-kitchenKDS.
  • Automation&Throughput: ImplementandmonitorBOHautomationtools(automatedportioning,demandforecastingAI)tooffsetlaborvolatilityanddrive"Time-to-Window"improvements.
  • StandardsEnforcement: Conducthigh-frequency"OperationalAudits"toensure100%consistencyacrossallregions.Youdonttolerate"dumpsterfire"units.
  • P&LMastery: HoldRegionalandDistrictManagersaccountableforFood,Labor,andControllableExpenses.Youspeakthelanguageof"MarginperTicket,"notjust"Top-lineSales".
  • WorkforceStrategy: Treatlaborretentionasacoreoperationaldiscipline.Implementmodernscheduling,cross-training,anddigitalonboardingtokeepthe"Time-to-Competency"aslowaspossible.

The Ideal Candidate

  • Experience: 12+yearsofmulti-unitQSRleadership,withatleast5yearsattheDirectororVPlevel.
  • The "Acquisition" Muscle: ProventrackrecordofintegratingM&Atargets.Youknowhowtowalkintoacompetitor'sstoreandturnitintooneofyourownwithinaquarter.
  • TechLiteracy: Expert-levelunderstandingof2026QSRtech(e.g.,AI-drivendrive-thrus,automatedlaborscheduling,andunifiedPOSsystems).
  • LeadershipStyle: High-accountability,aggressive,anddecisive.Youaren'ta"micromanaging"leader;youarea"system-building"leader.
#J-18808-Ljbffr

Vacancy posted 2 days ago
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