Automotive Internet Sales Representative

Automotive Internet Sales Representative

Location: Keller Bros. Auto Company - Lititz, PA
About Keller Bros. Auto Company

For over 100 years, Keller Bros. Auto Company has proudly served the Lititz community with integrity, dedication, and a passion for excellence. We've built a culture that values teamwork, innovation, and a true commitment to providing every customer with a five-star experience. Our goal is to help you grow personally and professionally in an environment where your ideas are valued and your success is supported.
Job Type & Schedule

• Job Type: Full-time
• Schedule: 5-day workweek 7am - 10pm
• Work Location: In person - Lititz, PA

Sign-On Bonus

• Keller Bros. Auto Company is offering a competitive sign-on bonus based on previous experience and qualifications. This will be discussed during the interview period.

Job Description

Keller Bros. Auto Company is seeking an enthusiastic and motivated Automotive Internet Sales Representative to help connect online customers with the perfect vehicle. This position is ideal for someone with strong communication skills, a customer-first mindset, and the ability to follow up quickly and effectively on digital leads. You'll play an essential role in ensuring every online inquiry turns into an in-store experience.
Responsibilities

• Respond promptly to internet leads, phone inquiries, and chat messages
• Build rapport with customers through email, phone, and text communication
• Set and confirm appointments for customers to visit the dealership
• Maintain CRM records with accurate and detailed notes
• Collaborate with the sales team to ensure seamless customer handoffs
• Follow up on unsold leads and develop long-term customer relationships
• Meet and exceed dealership goals for appointments and conversions

Qualifications

• Prior internet or automotive sales experience preferred
• Excellent written and verbal communication skills
• Strong computer and CRM proficiency
• Friendly, professional, and customer-focused demeanor
• Highly organized and self-motivated
• Valid driver's license and clean driving record required

Why Join Keller Bros. Auto Company

• Be part of a dealership with over a century of trusted service
• Supportive management and collaborative team culture
• Career growth opportunities in sales and management
• Paid training and ongoing professional development

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company match
• Sign-on bonus
• Paid time off and holidays
• Paid training and advancement opportunities
• Employee vehicle purchase discounts

Equal Opportunity Employer Statement

Keller Bros. Auto Company is an Equal Opportunity Employer. We value diversity and inclusion and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity.