Adventureland Park - Food & Beverage Lead

Food & Beverage Lead We are seeking a Food & Beverage Lead to oversee operations across Adventureland's food and beverage locations. The role involves supervising staff, ensuring food safety, managing finances, and delivering excellent guest service. Responsibilities Assist with the daily supervision of the F&B team and any other assigned departments. Lead by example and represent Adventureland's core values. Act as an approachable mentor and coach to all assigned hosts. Become knowledgeable of all essential F&B positions and backfill these roles as needed. Participate in new-hire orientation and training activities for all assigned hosts. Ensure all required meal and other breaks are given in accordance with Iowa law. Assist with team scheduling and timekeeping activities. Welcome all guests with a smile and positive attitude. Perform opening and closing procedures of assigned unit(s) including food preparation and cleanup. Practice, teach, and enforce proper food safety guidelines adhering to company policy and state/local Health Department requirements. Maintain all alcohol safety practices when applicable. Supervise preparation of all food items in accordance with recipes, standards, and costs. Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests. Handle and resolve escalated guest concerns and criticisms with a positive attitude to deescalate. Oversee quality controls and production of food items. Manage inventory, focusing on portion and waste controls. Check walk-ins, reach-ins, and dry storage for proper food storage, stock rotation, and temperature logs. Interface with warehouse on product and supply needs. Interface with maintenance on all equipment or physical plant needs. Perform all other duties assigned by leadership. Qualifications No formal education required. 1+ years of previous work experience in food service, quick service, or a restaurant setting. Previous supervisory experience is a plus. Previous amusement park, theme park, or waterpark experience is a plus. Proficiency in written and spoken English; knowledge of Spanish or another bilingual language is a plus. Requirements Must be at least 16 years of age to comply with Iowa Child Labor Laws. Must be able to work a flexible schedule, including evenings, weekends, and holidays. Must have reliable transportation to and from your scheduled shift. Must comply with all uniform policies. Must possess a safety‑oriented mindset and understand the importance of complying with all state and local food preparation and serving regulations. Must possess exceptional customer service skills and the ability to resolve questions, problems, issues, and concerns in a positive and professional manner. Must be able to speak with guests directly when other F&B leadership is not present. Must handle high‑pressure situations, meet the demands of constant deadlines, and coordinate multiple priorities in a dynamic environment. Must possess strong written and verbal communication skills. Must possess strong attention to detail and problem‑solving abilities. Previous experience with Point of Sale (POS) technology and PCI compliance is a plus. Physical Requirements Ability to stand, walk, and remain on feet for the majority of the workday. Ability to stoop, twist, kneel, bend, squat, or reach above shoulders as needed. Ability to withstand heat and humidity from the food preparation equipment. Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more. Working Conditions Role based in one or more food stall and/or restaurant locations throughout the park, involving both indoor and outdoor environments. Subject to frequent interruptions and requests that may require reprioritization of activities. Frequent exposure to variable outdoor temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions. Subject to constant repetitive motion, high noise levels, and heavily populated environments. Benefits Flexible schedule. Ability to cross‑train and learn unique skills across various departments. Free admission to Adventureland Theme Park/Waterpark and select parks on your days off. Invitations to exclusive company‑sponsored host events throughout the season. We are an equal‑opportunity employer. We strive to provide an environment where every host, guest, and partner feels welcome, valued, and respected. All individuals are treated equally and with respect. We firmly believe that words and actions matter. #J-18808-Ljbffr 0911 Festival Fun Parks, LLC