Ala Carte Service Assistant

San Antonio Country Club

DEPARTMENT: Food and Beverage

JOB TITLE: Service Assistant

REPORTS TO: Rhonda Berry (Manager), Remi Acosta (Assistant), Stacie Montalvo (Assistant)

Qualifications Desired: Must be able to lift a minimum of 25 lbs. Should have a general knowledge of customer service. Should possess a desire to serve people in their enjoyment of Food and Beverage. Good team player who enjoys working with people.

Role Description: To create the finest dining experience for our members and their guests through personable service and teamwork. The Service Assistants are the backbone of the team, the ones on which the servers rely on to take care of the logistics of the Tavern Room and Wine Room operations while they provide members with the finest service. The Service Assistants are responsible for creating the most favorable environment to allow the servers to perform in the best conditions possible.

Duties and Responsibilities:

• Service at the table

* Deliver Katy Kornets (corn kisses) and bread

* Deliver butter

* Service of beverages

• Maintenance of table follow-up

* Keep up with refill of beverages and butter

* Clear unused dishes, glasses, and silverware

* Assist servers in preparation of table to accept food

* Assist in the clearing of tables

• Maintenance of both Tavern Room & Wine Room

* Maintain credenzas

* Crumb chairs

* Responsible for perfect and quick reset of tables to meet tables construction standards

• Miscellaneous responsibilities

* Assist front servers and back servers in duties to ensure Tavern Room & Wine Room opens on time

* Maintain all service areas during service

* Follow-up during service

* Stock and polish all silverware to be used in the Tavern Room & Wine Room

* Responsible for daily and weekly polish programs

* Clean up and restock all service areas and equipment according to checklist

* Check on daily set-up sheet; responsible for the set-up of functions and buffets