Sr. NPI Program Manager

Overview

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.

Cloud Manufacturing Operations and Fulfillment (CMOF) organization within CSCP manages business operations performance and supplies hardware to the datacenters. Well-defined and executed supply chain management ensures reliable, on-time performance and optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Supply Chain Strategy & Execution

• Drive end-to-end supply planning strategies that optimize inventory, capacity, cost, service levels, and customer satisfaction.

• Program Leadership

• Lead complex, cross-functional supply chain initiatives, aligning stakeholders, managing risks, and delivering measurable business outcomes.

• Supplier Performance & Supply Health

• Drive supplier performance, capacity readiness, and operational excellence through performance management, risk mitigation, and continuous improvement.

• Analytics & Operational Excellence

• Leverage data analytics and business insights to identify trends, resolve operational challenges, and improve supply chain predictability and efficiency.

• Risk & Resiliency Management

• Develop and execute mitigation strategies addressing supply, operational, and supplier risks while strengthening business continuity and resiliency.

• Cross-Functional Influence

• Partner across engineering, sourcing, logistics, procurement, finance, and operations teams to deliver scalable supply chain solutions.

• Transformation & Innovation

• Lead process modernization initiatives, including automation and AI-enabled solutions, to improve scalability, efficiency, and decision-making.

Qualifications

Required Qualifications:

• Bachelor's Degree Engineering, Supply Chain Management, or related field AND 4+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics

• OR equivalent experience in engineering, manufacturing, operations or a related area.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred qualifications:

• Master's Degree Engineering, Supply Chain Management, or related field AND 6+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics

• OR Bachelor's Degree Engineering, Supply Chain Management, or related field AND 8+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics

• OR equivalent experience in engineering, manufacturing, operations or a related area.

• 3+ years managing cross-functional programs across supply chain, engineering, and vendor organizations

• Experience supporting new product introduction or hardware readiness programs with shifting timelines

• Familiarity with BOM development, purchase order management, and supplier qualification processes

• Experience coordinating across systems integration, procurement, and logistics partners to deliver program milestones

• Track record of managing multiple concurrent workstreams with predictable outcomes

• Ability to communicate effectively and stakeholder management across technical and non-technical audiences

• Experience with data tools and dashboards to monitor program performance and surface risks

• Certification in Six Sigma, PMP, or equivalent process improvement methodology a plus

#CSCP #CSCPJobs

NPI Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (