Telemarketing Agent
Lookiero
GERMAN VERSION:
Möchtest du die Art und Weise revolutionieren, wie wir Kleidung kaufen? Personalisierter und nachhaltiger? Möchtest du dein Talent in einem TOP-Scale-up weiterentwickeln und mit den besten Fachleuten zusammenarbeiten? Das könnte deine Chance sein! Bei der Lookiero Outfittery Group suchen wir eine*n Telemarketing Agent Es handelt sich um eine befristete Stelle für 6 Monate, die eine flexible Kombination aus zwei Teilzeitstellen (jeweils ca. 20 Stunden pro Woche) und einer Vollzeitstelle (40 Stunden pro Woche) bietet. Die Arbeitszeiten liegen zwischen 8:30 und 20:00 Uhr, montags bis samstags, ohne Schichtarbeit oder obligatorische Wochenendarbeit, sodass Sie Ihre berufliche Tätigkeit mit Ihrem Privatleben in Einklang bringen können. Unser Ziel Unser Ziel Bei der Lookiero Outfittery Group bringen wir die Transformation des personalisierten Online-Shoppings voran und machen es für alle zugänglicher und inspirierender. Entstanden aus dem Zusammenschluss von Lookiero und Outfittery – zwei Pionierunternehmen der Branche – haben wir unsere Kräfte gebündelt, um Europas führende Plattform für personalisiertes Online-Shopping zu werden. Unsere Mission ist es, tausende Kund*innen zu stärken, ihnen zu helfen, ihr volles Potenzial zu entdecken und ihren Alltag erfolgreich zu gestalten. Mit einer wachsenden Präsenz in ganz Europa und einem Team von über 600 Mitarbeitenden sind wir stolz darauf, die Zukunft der Mode durch Innovation, Kreativität und Sinn zu gestalten. Was bedeutet Telemarketing bei der Lookiero Outfittery Group? Als Telemarketing Agent wirst du: Unsere bestehenden Kund_innen im Auftrag unserer Stylist_innen anrufen und mit deinen Vertriebsfähigkeiten dazu inspirieren, ihre nächste OUTFITTERY-Box zu bestellen. Darauf abzielen, die Kundentreue zu maximieren und sicherzustellen, dass möglichst viele Artikel behalten werden (Minimierung von Stornierungen oder Komplett-Retouren). In einem telefonbasierten Vertriebskanal arbeiten, klar getrennt von Styling und Kundenservice. Gespräche darauf ausrichten, Kund*innen zu motivieren, eine neue Lieferung zu erhalten, indem du Trends, Kollektionen und Styling-Optionen präsentierst. Ein hohes Maß an Eigenmotivation und Durchhaltevermögen mitbringen, um deine Ziele zu erreichen. Was wird deine Herausforderung sein? Outbound-Kundenaktivierung (B2C, Bestandskund*innen) Kund*innen dazu inspirieren, erneut zu bestellen Aktuelle Bedürfnisse und Vorlieben besprechen Durch neue Trends und Kollektionen begeistern Gespräche dokumentieren Bestellungen im System erstellen, inklusive Kundenpräferenzen Kundendaten überprüfen (Kleidergröße etc.) Was wird dir zum Erfolg verhelfen? Zuverlässigkeit und Planungsfähigkeit sowie starke Kommunikationsfähigkeiten und eine passende Ausdrucksweise Freundliche und kundenorientierte Kommunikation Freude am #J-18808-Ljbffr LookieroVacancy posted 2 days ago
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