Remote Tier 1 Help Desk Agent - Public Trust Eligible
$18 - $18.5 per hourCherokee Federal
A leading federal contracting company in the United States seeks a Help Desk Agent – Tier 1 to provide technical support for end users via phone, live chat, and email. This is a remote position requiring strong customer service skills and technical knowledge. Responsibilities include solving basic technical problems, escalating unresolved issues, and maintaining support documentation. The role requires a high school diploma and preferred call center experience. The estimated starting salary range is $18–$18.50/hour. #J-18808-Ljbffr
Vacancy posted 2 days ago
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