Call Center Sales Manager

Call Center Sales Manager

Venture Tech Solutions has partnered with a fast-growing leader in the financial services sector to find an exceptional, high-energy Call Center Sales Manager. Based entirely in-office at our client's corporate location in Plantation, FL, this pivotal role is designed for a strategic, hands-on leader who knows how to scale production, build high-performing outbound/inbound phone teams, and foster a competitive, motivating team culture. If you thrive in a fast-paced environment, possess sharp sales instincts, and love developing raw talent into top-tier producers, we want to hear from you.

What You Will Do

• Drive Sales Performance: Oversee daily sales operations, monitor live queues, and execute strategic sales plays to hit and exceed monthly, quarterly, and annual revenue targets.
• Talent Acquisition & Pipeline: Lead the end-to-end recruitment process for new phone agents, identifying high-potential talent to match the client's aggressive growth trajectory.
• Onboarding & Continuous Training: Design and execute dynamic training programs covering advanced closing techniques, script mastery, rebuttal handling, and product compliance.
• Coaching & Mentorship: Conduct consistent side-by-side coaching, call calibrations, and performance reviews to move underperforming reps to quota and keep top earners motivated.
• Data-Driven Leadership: Utilize call center CRM metrics and KPIs (talk time, conversion rates, wrap-up time) to identify bottlenecks and optimize the sales funnel.

What We Are Looking For

• Education: Bachelor's Degree is required.
• Leadership Experience: Minimum of 5+ years of direct sales management experience, specifically leading teams within a high-volume call center environment.
• Industry Background: Direct experience in Financial Services (e.g., lending, debt resolution, insurance, banking, or wealth management) is highly preferred.
• Language Skills: Bilingual (English/Spanish) verbal and written communication skills are highly preferred to support diverse team dynamics and customer demographics.
• Location: Ability to work 100% in-office daily at the corporate headquarters in Plantation, FL.
• Proven Track Record: Demonstrated ability to build a sales training program from the ground up and hit high-volume hiring targets.

What's in It For You

• Competitive base salary coupled with a lucrative uncapped monthly override/bonus structure tied to team performance.
• Comprehensive benefits package including Health, Dental, and Vision insurance.
• 401(k) with company match and generous Paid Time Off (PTO).
• Clear upward mobility within a rapidly expanding financial firm.