Site Supervisor

$750 Sign-On BonusReady for a compassionate career? Come join us for a rewarding job opportunity!Lirio Resources is looking for exceptional employees who are skilled with compassionate caregiving and have the heart to support others in living life to the fullest. Join our team as a Site Supervisor and help individuals with disabilities live more independently, achieve their goals, and thrive every day.Staff Supervision & SupportServe as the first point of contact for DSPs regarding scheduling, call-offs, shift coverage, and immediate program concernsCoordinate and maintain staff schedules to ensure compliance with Indiana Waiver staffing requirements and continuity of services, including but not limited to evenings, weekends, and holidays as neededRespond to staffing emergencies and assist with or provide shift coverage when necessary to prevent service disruption, including on-call supportProvide coaching, guidance, and performance feedback to DSPs related to service delivery, documentation, and professional conduct to promote quality service deliverySupport new staff onboarding, orientation follow-up, and required training completion in accordance with agency and BDS standards as well as ongoing competency development of DSPsSite & Individual OversightOversee the day-to-day support and supervision of Individuals served to ensure services align with their ISPs, BSPs, HSPs, and person-centered outcomesEnsure implementation of positive behavior supports and adherence to individual rights, dignity, and choiceEnsure person-centered practices are implemented and individual rights are always respectedScheduling & Operational CoverageManage staff schedules, time-off requests, and coverage plans in accordance with company policy and waiver service authorizationMonitor staffing ratios and supervision requirements under Indiana Medicaid Waiver servicesRespond to staffing emergencies and implement contingency plans to prevent service disruptionParticipate in on-call rotation as assigned and respond to after-hours issues as requiredCompliance, Documentation, & Billing SupportServe as first-level reviewer for documentation related to compliance and billing, including timekeeping, service notes, EVV compliance, and required program recordsEnsure documentation supports services billed under Indiana Medicaid Waiver programs and meets BDS, FSSA, and audit standardsIdentify documentation errors, omissions, or inconsistencies and follow-up with staff for correction in a timely mannerAssist with preparation for internal reviews, external audits, licensing visits, and case manager monitoringCommunication & ReportingCommunicate program needs, staffing concerns, incidents and trends to the Program ManagerEnsure incidents, unusual events, and health and safety concerns are documented and reported according to agency policy and state requirementsParticipate in team meetings, trainings, and quality improvement activities as scheduledAdditional DutiesPerform additional duties as requested or assigned by management to support program operations, ensure compliance, and meet the needs of Individuals servedDuties may vary based on program needs, staffing levels, or regulatory requirements and may include direct support, administrative tasks, or special projectsReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.Staff Supervision & First-Level SupportServe as the first point of contact for DSPs regarding scheduling, call-offs, shift coverage, and immediate program concernsCoordinate and maintain staff schedules to ensure compliance with Indiana Waiver staffing requirements and continuity of services, including but not limited to evenings, weekends, and holidays as neededRespond to staffing emergencies and assist with or provide shift coverage when necessary to prevent service disruption, including on-call supportProvide coaching, guidance, and performance feedback to DSPs related to service delivery, documentation, and professional conduct to promote quality service deliverySupport new staff onboarding, orientation follow-up, and required training completion in accordance with agency and BDS standards as well as ongoing competency development of DSPsSite & Individual OversightOversee the day-to-day support and supervision of Individuals served to ensure services align with their ISPs, BSPs, HSPs, and person-centered outcomesEnsure implementation of positive behavior supports and adherence to individual rights, dignity, and choiceEnsure person-centered practices are implemented and individual rights are always respectedScheduling & Operational CoverageManage staff schedules, time-off requests, and coverage plans in accordance with company policy and waiver service authorizationMonitor staffing ratios and supervision requirements under Indiana Medicaid Waiver servicesRespond to staffing emergencies and implement contingency plans to prevent service disruptionParticipate in on-call rotation as assigned and respond to after-hours issues as requiredCompliance, Documentation, & Billing SupportServe as a reviewer for documentation related to compliance and billing, including timekeeping, service notes, EVV compliance, and required program recordsEnsure documentation supports services billed under Indiana Medicaid Waiver programs and meets BDS, FSSA, and audit standardsIdentify documentation errors, omissions, or inconsistencies and follow-up with staff for correction in a timely mannerAssist with preparation for internal reviews, external audits, licensing visits, and case manager monitoringCommunication & ReportingCommunicate program needs, staffing concerns, incidents and trends to the Program ManagerEnsure incidents, unusual events, and health and safety concerns are documented and reported according to agency policy and state requirementsParticipate in team meetings, trainings, and quality improvement activities as scheduledAdditional DutiesPerform additional duties as requested or assigned by management to support program operations, ensure compliance, and meet the needs of Individuals servedDuties may vary based on program needs, staffing levels, or regulatory requirements and may include direct support, administrative tasks, or special projectsCore CompetenciesPerson-centered and trauma-informed leadershipCompliance and attention to detailCrisis response and problem-solvingEffective communication and teamworkFlexibility and accountabilityTime management and adaptabilityRequired Education and ExperienceHigh school diploma or GED requiredMinimum 1-3 years of experience providing services to individuals with intellectual and developmental disabilitiesKnowledge of Indiana Medicaid Waiver services, ISPs, BSPs, HSPs, and BDS/FSSA regulationsAbility to manage schedules and prioritize tasksAbility to respond to urgent staffing and program needs in a fast-paced environmentPreferred QualificationsDegree in human services or related fieldPrior experience as a Lead DSP, Coordinator, or SupervisorExperience with electronic health records, scheduling systems, and waiver billing documentationFamiliarity with Indiana licensing, certification and audit processesAdditional Eligibility RequirementsValid driver’s licenseReliable transportationCurrent car insuranceAbility to pass a thorough background screening.Current CPR/First Aid certification, Medication Administration, CPI or the ability to obtain upon hire.Proof of a negative TB screen #J-18808-Ljbffr