Facilities Operations Manager

Job Overview Facilities Operations Manager coordinate operations support and logistics strategy for UL Research Institutes (ULRI) Electrochemical Safety Research Institute (ESRI) Webster facility, maintaining a world‑class facility in which research teams perform groundbreaking safety science. The role supports internal facilities requests, ensures appropriate vendor support for space and planning activities, maintains facility mechanical systems, and engages with the landlord on site‑related items. Key Responsibilities Support the delivery and execution of functions related to on‑site office and lab maintenance and logistics, including HVAC, water, vacuum, air filtration, specialty chemical, and chemical safety monitoring systems. Coordinate and develop internal and vendor relationships by handling inquiries, opening new projects, and supporting smooth communication between vendors and ULRI ESRI. Gather information, identify resources to support the work, and track commitments and completion timelines. Organize office operations and procedures, coordinate logistics, and guide the process for facilities operations. Schedule and plan meetings, maintain calendars, and secure arrangements. Work in partnership with building management to orchestrate on‑site deliveries and logistics. Prioritize organizational needs, identify any special requirements, and gather the necessary information. Organize vendor information and maintain it in the vendor database using the Customer Relationship Management (CRM) system. Implement the site‑level requirements of the enterprise‑wide business continuity plan to mitigate operational risks. Provide support for non‑technical customer requests, including service requests and general ULRI ESRI information. Maintain the office condition and environment to a high standard to ensure safety and efficiency. Assist HSE in key compliance areas: hazardous waste, facility‑related OSHA requirements, and emergency preparedness. Serve as the primary point of contact with HSE for health and safety needs, questions, and support. Perform other duties as directed. Qualifications Excellent project management and facility operations experience. Ability to problem‑solve and troubleshoot issues to respond quickly and appropriately to customer needs. Demonstrated ability to multitask successfully. Demonstrated ability to work effectively with a diverse team and all levels of management. Applies varied and moderately complex administrative procedures, methods, and techniques to support business functions and processes. Mechanically competent to operate and troubleshoot building mechanical equipment. Bachelor’s degree or equivalent combination of education and experience. Minimum 10 years of office or facilities management experience with at least 5 years at a facility utilizing specialty building mechanicals such as vacuum systems, air filtration, chemical safety monitoring, and specialty gas systems. Benefits All employees are eligible for bonus compensation. Comprehensive medical, dental, vision, and life insurance plans. Generous 401(k) matching structure of up to 5% of eligible pay, plus an additional 4% invested into your retirement savings fund after the first year of continuous employment. Flexible working arrangements may be discussed with your manager. Paid time off: vacation, holiday, sick, and volunteer days. Salary Range: $67,319.32 – $92,564.06 (annual). #J-18808-Ljbffr ULSE Inc.