Dispatcher

Job Description

Job Description

Description:

We are hiring a Part - Time Dispatcher , 28 hours a week average could turn into full time for the right candidate. The Transit Dispatcher is responsible for providing a variety of public transportation information to the passengers, the public and other public agencies; provide quality customer service, schedule ride request, and communication with Transit Drivers.

Duties and Responsibilities:

• Assist in planning and scheduling of transit routes.
• Receive transportation requests using the transit dispatch software, and monitor operation and accuracy.
• Check transit routes to ensure efficiency.
• Assist with accurate record keeping.
• Monitor communication between drivers in the field for the purpose of assisting drivers needing assistance.
• Provide excellent customer service.
• Must be able to work every other weekend.

Qualifications and Skills:

• Must have a valid driver license and a good, clean, driving record.
• Computer literacy: Dispatchers need to be able to use transport software and have a strong sense of data management.
• Must have excellent problem solving.
• Judgment: Dispatchers need to be able to make decisions quickly and prioritize calls by level of importance. They should be able to recognize the difference between emergencies and non - emergencies.
• Organization: Dispatchers need to be organized and able to multitask.
• Attention to detail: Dispatchers need to pay close attention to detail.
• Employees will be subject to Pre-Employment drug screening and random drug screening for drug and alcohol as required by FTA regulations.
• Knowledge of computers, cell phone, and two-way radio.
• Strong communication skills, both verbal and written
• Ability to work independently with minimal supervision
• Flexibility in working hours
• Must be able to work every other weekend.

Note: Previous experience is preferred but not required. Training will be provided for the right candidate.

We offer competitive pay, opportunities for career growth, and a supportive work environment. If you are a responsible and reliable individual with a passion for helping people, we would love to hear from you.

*All offers of employment are contingent upon successful completion of a criminal background check, pre - employment drug screen and references.