Sr Program Manager

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible managing one or more highly complex or enterprise-wide programs consisting of multiple projects; being accountable for end-to-end delivery of a complex program (could include multiple projects), including managing the cost / budget, schedule & dependencies, resources, scope, quality, and risk; developing the program strategy, supporting business case and various enterprise-wide high-level project plans; providing a strong blend of HR and business acumen to drive the design, development and implementation of strategic programs. Responsible for driving deliverables and activities by removing barriers, escalating risk/issues, building consensus, and driving decisions, as well as tracking key program milestones and recommending adjustments to program leadership and team.

Required Job Qualifications:
* Bachelor degree and 6 years of Health Care industry and/or IT work experience OR 10 years managing projects and some experience managing complex programs.
* In-depth knowledge of business area and/or industry/technology included in scope.
* Leadership experience in multi-discipline, high-performance work teams/groups.
* Ability to work both independently or in a team environment on multiple initiatives in a fast paced environment.
* Experience in developing and reviewing program/project budgets and cost/expense information.
* Experience delivering action plans to allocate resources across programs.
* Experience in negotiations and managing conflict; organizational / political savvy.
* Experience in facilitation skills, with strong verbal and written communication.
* Experience in project management lifecycle, project/program management, and portfolio management methodologies and tools.
* Good judgment and quick business decisions.
* Ability to influence (direct / indirect reports, project stakeholders, and leaders) and manage in a matrix organization
* Ability to handle ambiguity, with the agility and flexibility to adapt to constantly changing priorities
* Structured, organized and methodical in execution; takes ownership and accountability for outcomes, drives for results and drives certainty in delivery
* Develops trusted relationships and demonstrates deep Interpersonal skills
* Experience with the entire software development lifecycle from inception to development to testing to production deployment and maintenance; deep understanding of common software delivery models - OWF, Scrum, XP
* Knowledge of Clarity PPM system and expertise in Microsoft Suite, including Excel, PPT, Word, Project
* Regular in-person attendance at the designated facility of the job posting.

Preferred Job Qualifications:
* Extensive experience in project delivery and working in complex programs
* Consulting experience.
* Health Care or Insurance Industry experience.
* Previous Solution Delivery Methodology or CMMI experience.
* PMP Certification preferred.

This is a Flex (Hybrid) role: 3 days in office; 2 days work from home.

Sponsorship is not available.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range
$112,200.00 - $202,600.00

Exact compensation may vary based on skills, experience, and location.