Counter Staff-Full Time
Conquer The Day LLC
Tide Cleaners is seeking a Guest Service Representative to join our team!
We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an enjoyable customer experience for our customers. Duties & Responsibilities -Provide the best in-store customer experience to our dry cleaning, laundry pick up and drop off customers.-Manage any customer inquiries via phone, email, and in-person, build rapport with customers and identify their needs.
-Be able to resolve/deescalate customer complaints/issues.
-Perform all clothes check-in and check-out tasks.
-Tag, spot check, organize garments according to any customer details request.
-Inform customers about payment methods and verify their credit card data.
-Perform basic math skills to calculate garment prices and operate cash transactions accurately.
-Ensure the quality standards of Tide Dry Cleaners are met.
-Be able to function in a fast-paced environment with a high level of detail while standing for long periods of time.
-Maintain cleanliness of the entire store, specifically the counter area to ensure a neat store appearance.
-Other duties may be assigned. Qualifications -Ability to recognize numbers and perform basic math skills.
-Ability to self-start and maintain positive/energetic motivation.
-Strong Leadership qualities.
-Participate in ongoing education and training.
-Must be able to stand for long periods of time.
-Previous experience in hospitality/customer service roles is preferred. Shift and Schedule Monday-Friday 1:00pm-7:00pm (day off TBD based on availability)
Saturday Shift 9:00am-4:00pm
Sundays off Additional hours available if candidate is willing to go to other locations nearby. Full-time 32+ hours weekly Benefits -Health Insurance
-Yearly Paid Time Off
Vacancy posted 2 days ago
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