Product Owner

Job Description

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking CRM Product Owner in Charlotte, NC (Hybrid).

Hands on MS Dynamics experience is a huge plus.

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Type: W2 Only, 12+ month

Project Overview:

Join a strategic, front-office-facing transformation program modernizing an enterprise pricing platform and driving adoption across sales and product teams. This role focuses on strategic product support, change management, and stakeholder engagement. You will play a critical role in activating platform functionality, supporting onboarding, bridging communication between users, product teams, and vendors, and ensuring readiness for deployment.

Key Responsibilities:

Product & Program Support

• Act as liaison between sales teams, internal product teams, and vendor partners to clarify requirements, communicate issues, and move workstreams forward.
• Break large program goals into discrete, actionable tasks.
• Gather input from front-office teams, understand pain points, and obtain early feedback.
• Activate key product functionality, identify gaps, recommend solutions, and guide migration strategy from legacy tools.
• Collaborate with internal stakeholders and vendor teams to deliver scalable, high-quality solutions.

Change Management & Sales Enablement

• Support change management initiatives including communication planning, staggered rollout planning, and training coordination.
• Update documentation, procedures, and knowledge base materials.
• Provide guidance and clarity between internal teams and vendor partners.
• Support strategic readiness planning for product deployment and adoption.

Team & Vendor Environment:

• Agile methodology familiarity preferred; no deep JIRA story writing required.

Required Skills / Qualifications:

• 4+ years of Strategy and Planning experience, or equivalent.
• Strong communication and stakeholder management skills.
• Experience in CRM or enterprise tools. Hands on MS Dynamics experience is a huge plus.
• Comfortable in Agile environments and navigating ambiguity.
• Problem-solving mindset with the ability to present ideas clearly and act with ownership.
• Experience in large enterprise transformation programs preferred.