Social Media Marketing Specialist

About the role

Crazy Frog Pest Control is hiring a creative, analytical and results-driven Social Media Marketing Specialist to join our growing remote team. The role will be responsible for formulation and implementation of social media strategies to generate brand awareness, audience engagement, customer acquisition and company digital presence across various platforms.

The appropriate candidate is a content developer with a strong strategic and data-driven attitude. This role will assist in defining and maintaining the company's voice on the internet and work cross-functionally to support marketing activities, customer communications, and business growth goals.

Main responsibilities

create, create and maintain social media plan in line with company objectives and brand guidelines

Develop, develop, produce and manage content across social media channels including Facebook, Instagram, LinkedIn, X, TikTok, YouTube and any other channels that become important

Develop engaging content including captions, creatives, ad campaigns, instructional information, and customer communications

Manage campaign timetables across several campaigns and manage content calendars

Timely and experienced monitoring of audience engagement, comments, messages and online conversations

Monitor campaign effectiveness and measure engagement metrics, reach, conversion trends and audience behavior

Prepare reports and recommendations for growth and improvement opportunities

Collaborate with Customer Support, Operations and Leadership teams to provide consistent messaging across channels

Monitor industry trends, competition activity, and platform advancements to identify potential opportunities

Support sponsored social marketing and digital advertising tactics as needed

Online reputation management and community engagement programs support

Maintain brand consistency, ensuring all material aligns with the company's values and communication standards

Requirements

Bachelor's Degree in Marketing, Communications, Business, Digital Media or equivalent subject preferred

Minimum 2 years experience in social media marketing, digital marketing, content strategy or related sector preferred;

Strong grasp of social media platforms, audience engagement tactics and content optimization approaches

Proven superior written communication and content writing capabilities

Experience with social media management tools and scheduling tools

Excellent organizational skills and ability to handle multiple projects simultaneously

Strong analytical skills with experience in performance measurements and campaign results analysis

Self-motivated and capable of working alone and remotely in a team environment

Excellent time management and project coordination skills with high attention to detail

Qualifications

Experience with Canva, Adobe Creative Suite or similar design software

SEO/digital content strategy knowledge

Knowledge of Meta Business Suite, Google Analytics and social media reporting tools

Experience running paid social media ad campaigns

Experience supporting customer facing brands or service oriented enterprises

Benefits

Attractive salary package

Fully remote working environment with organized team support

Paid training and professional development opportunities

Opportunity for advancement within the Company and career development

Health, dental and vision benefits available contingent on job standards

Paid corporate holidays and paid time off

Employee health and support programmes

Ongoing training and development programmes

Company provided systems and equipment necessary for position responsibilities

Professional, team-oriented, growth-oriented, and innovative work environment

Why work with us?

Flexible work environment to encourage productivity and work-life balance

At Crazy Frog Pest Control we understand that strong customer relationships start with good communication and a brand that customers feel confident in. We believe in innovation, responsibility, team effort and ongoing improvement. An opportunity to help influence the future of our digital engagement strategy working with a growing company.

Crazy Frog Pest Control is an Equal Opportunity Employer.We are dedicated to developing a diverse and inclusive workplace.