Chief Business Systems & Transformation Officer

Chief Business Systems & Transformation Officer

About the Company

Nationwide family-owned car wash company

Industry
Retail

Type
Privately Held

Founded
1948

Employees
1001-5000

Categories

• Automotive
• Retail

Specialties

• exterior automated car washing
• self-serve vacuum stations
• and interior car cleaning

About the Role

The Company is seeking a Chief Business Systems and Transformation Officer to spearhead a critical enterprise-wide initiative. This executive will be responsible for leading the redesign of workflows, systems, and data integration to create a scalable and intuitive operating model that can support the company's expansion. The role is not limited to traditional IT functions; it is a mandate to ensure that all aspects of the business work in harmony to reduce friction and enhance performance. The successful candidate will be at the forefront of driving a transformation that impacts every part of the organization, from simplifying administrative processes in the field to enabling real-time, data-driven decision-making at the leadership level. Applicants must have a minimum of a Bachelor's degree in a relevant field, with at least 10 years' experience in business systems, enterprise technology, or operational transformation. A background in a multi-unit or distributed operating environment is essential, as is a proven track record in leading large-scale workflow redesign and driving adoption across non-technical teams. The role requires a strategic thinker with a strong process and systems orientation, capable of leading change and fostering a culture of innovation. The ideal candidate will have experience with enterprise platforms and a background in high-growth or operationally complex service organizations. An MBA or equivalent advanced experience is preferred, and the ability to build and develop high-performing teams is a key attribute.

Hiring Manager Title
CEO

Functions

• Information Technology
• Operations