APM Engineer (Dynatrace)

APM Engineer (Dynatrace)

Position Description
CGI Federal is seeking an Application Performance Monitoring (APM) Engineer to support a large federal agency. This role will be responsible for the health and availability of critical citizen facing applications, using a suite of monitoring tools to analyze complex performance data to identify bottlenecks, communicate impact to stakeholders, and automate reporting to ensure 24/7 operational stability.

**This role is onsite, M-F 12am - 8:30am at SSA HQ in Woodlawn, MD**

Your future duties and responsibilities
. Deep Dive Analysis: Utilize Dynatrace to review metrics, traces, and logs to diagnose application health issues and pinpoint root causes of service degradation.
. System Configuration: Expertly configure Dynatrace environments, including alerting thresholds, dashboards, and synthetic monitoring.
. Cross Platform Monitoring: Monitor and correlate data across Splunk and Broadcom DX APM (specifically for mainframe integrated applications).
. Automation: Write scripts (Python, PowerShell, or Bash) to automate routine monitoring tasks, health checks, and performance reporting.
. Communication: Translate technical telemetry into clear, actionable updates for NOC leadership and development teams during high priority incidents.

Required qualifications to be successful in this role:
. Ability to obtain and maintain a US public trust clearance.
. Bachelors Degree +7 years IT experience
. Primary Toolset: 3+ years of hands on experience with Dynatrace (SaaS or Managed).
. Secondary Toolset: Proficiency in Splunk (log aggregation/querying) and Broadcom DX APM (formerly CA APM/Wily).
. Scripting: Demonstrated ability to automate tasks using APIs or scripting languages.
. Environment: Strong understanding of hybrid cloud architectures and how mainframe components impact modern app performance.
Candidate must be local to Baltimore, MD and willing to be onsite.

Desired qualifications/non essential skills required:
. Ability to coordinate and handle production issues and work on high priority issues.
. Strong documentation skills for maintaining SOPs and monitoring standards.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 $198,400.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well being programs

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Required qualifications to be successful in this role

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