Resident Experience & Retention Manager
Southern Management Companies
Southern Management Companies is seeking a Resident Relations Manager to deliver exceptional service to residents, foster a sense of community, and oversee retention programs. You will build relationships with residents, staff, and local partners to enhance the living experience. Key duties include leading a team, supporting budget and community plans, and ensuring timely follow-up on service requests while maintaining records and complying with applicable laws. #J-18808-Ljbffr Southern Management Companies
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Resident Experience & Retention Manager in Annandale, VA vacancy
- ...tours, and exceptional customer service. Under the Community Manager, you will handle leasing applications, prospect follow-up,... ...businesses to promote the community while delivering a high-touch resident experience. This role requires at least one year in customer service or...ResidentLocal area
Kettler
McLean, VA3 days ago $206k - $235.1k
...Director of Customer Experience As the Director of Customer Experience, you will occupy a critical leadership position tasked with... ...acceptance. In addition, you will leverage automation and process management to eliminate bottlenecks and manual efforts across teams,...SuggestedFull timePart timeLocal areaCapital One
McLean, VA2 days ago- Bozzuto in Virginia is seeking a Leasing Manager to lead the Sales and Marketing... ...monthly leasing quotas, while driving resident retention through exceptional service. You will... ...requires a 4-year degree or equivalent experience and 1-3 years in B2C sales, preferably...ResidentLocal area
- ...Residential Investments is seeking a Leasing Consultant (Sales & Resident Experience Consultant) to lead a team in driving leasing success and... ...to market conditions while collaborating with the Property Manager on marketing and resident satisfaction #J-18808-Ljbffr...ResidentWork at office
$95.6k - $117.1k
...where they belong. Whether you’ve got deep experience in commercial real estate, skilled... ...involves:We are seeking a customer-obsessed Manager, Customer Experience and Engagement to... ...automatically disqualify the candidate.California Residents onlyIf you are a California resident as...ResidentFull timeWork experience placementLocal areaFlexible hoursShift workJones Lang LaSalle
Arlington, VA4 days ago$19.5 - $24.38 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor, you are accountable for driving profitable sales growth by leading... ...Customer Service & Sales: Acts as a role model for the Manager on Duty program while directing customer service activities throughout...Hourly payWorldwideShift work- ...Inc. is seeking a Winner’s Circle team member to ensure guests have a welcoming first impression and guide them through the Midway experience. You will communicate clearly, assist guests, and support multiple job functions in a lively venue. Role requires a flexible...Flexible hours
- ...deliver exceptional front desk service and support the Operations Manager. You will handle guest check-ins, phone inquiries, cash... ...friendly, professional communicator with 1 year of hotel or retail experience, basic math, and familiarity with Opera and Microsoft Office....Work at office
- ...inquiries, and support daily community operations. You will manage front-desk activities, assist with mail and basic clerical... ...strong communication, and a friendly demeanor to enhance resident and guest experiences in a supportive environment. #J-18808-Ljbffr Brookdale...Resident
- ...and presentable lobby. The role emphasizes personalized guest experiences, on-site service coordination, and on-call responsiveness. Responsibilities... ..., guiding guests to local attractions, handling mail and deliveries, and managing access control. #J-18808-Ljbffr Planned CompaniesLocal area
- ...Greystar is looking for an Experience Manager to oversee resident satisfaction and retention at The Byron in Washington, DC. The role involves creating a welcoming environment, managing lease renewals, and facilitating leasing activities. The ideal candidate will have...Resident
Greystar
Washington DC4 days ago - ...Paradigm Management Corp in Alexandria, VA is seeking a Leasing Professional to lease apartments... ...preparations, and answer prospect and resident questions with timely, exceptional... ...property teams to ensure a positive experience for residents and visitors. #J-18808-Ljbffr...Resident
Paradigm Management Corp
Alexandria, VA4 days ago - ...with an established media organization to identify a Customer Experience Manager who will help shape and improve the experience of its... ...reporting or customer-service dashboards. Familiarity with customer satisfaction, retention, engagement, and support metrics....Full time
24 Seven Talent
Washington DC3 days ago - ...Associates to join our Chantilly location. You will play a key role in meeting membership sales goals, providing an exceptional customer experience, and promoting services and promotions to clients. Our team emphasizes genuine connections with clients and co-workers, offering...Flexible hours
- ...Southern Management Co. is seeking a Resident Relation Manager in Annandale, VA to deliver outstanding resident services and develop retention programs. You will build strong relationships with residents, team members and local organizations, coordinate information dissemination...ResidentLocal area
Southern Management Corporation
Annandale, VA1 day ago $70.4k - $75k
...accepted until October 5, 2026. Posting Job Summary: The Customer Experience Supervisor (CX Supervisor) demonstrates effective business... ...customer’s journey. The CX Supervisor effectively coaches and manages team performance to achieve established key performance measurements...For contractorsWork at officeFlexible hoursAmeriGas
Washington DC1 day ago$22 - $24 per hour
...Virginia. You will maximize occupancy by generating qualified traffic, hosting property tours, and coordinating with the Community Manager. The role requires strong customer service, sales skills, weekend availability, and proficiency with MS Office. Compensation ranges...ResidentHourly payWeekend workKettler
McLean, VA4 days ago$71.3k - $80.5k
Wealth Client Relationship Manager Wealth Management Client Relationship Managers at TIAA... ...University (Degree) Preferred Work Experience 2+ Years Required; 3+ Years Preferred FINRA... ...Certifications Life and Health Insurance License (Resident State) - Multiple Issuers required...ResidentWork experience placementWork at office$14 per hour
...stock supplies, and ensure lockers and towels meet Life Time standards; robust customer service and teamwork are essential. This position is hourly with wages starting at $14.00 and up to $17.50 based on experience. Full-time benefits apply. #J-18808-Ljbffr Life Time Inc.Hourly payFull time$28 - $32 per hour
...Trinity Property Consultants is seeking a Resident Services Coordinator to deliver exceptional tenant support and manage community activities. You will work closely with... ...and knowledge of resident management software; experience with leasing and housing regulations is a...ResidentHourly payFull timeJobvite
Washington DC1 day ago$201k - $342k
...leader with a passion for enhancing customer experience and a proven track record in building... ...-building within the team. This manager is committed to fostering a diverse and... ...adoption and enhance customer satisfaction and retention.Develop strong relationships with key stakeholders...Work at officeLocal areaRemote workRelocation packageNight shiftNutanix
McLean, VA21 hours ago$70k - $80k
...Client Experience Manager About Market My Market Market My Market is a fast-growing digital marketing agency delivering customized,... ...teams and presenting solutions to maintain satisfaction and retention Strategic Consultation : Provide insights and recommendations...Full timeContract workLocal areaRemote workMarket My Market
Washington DCmore than 2 months ago- ...We are all united in delivering the best experience for our customers. We work together each... ...company’s success. As a Relationship Manager I within PNC's Business Banking organization... ...certain criminal history.California Residents Refer to the California Consumer Privacy...ResidentFull timeTemporary workPart timeWork experience placementWork at office
The PNC Financial Services Group
McLean, VA3 days ago - ...communities, rotating through a designated home-base property and Concierge Manager. This role provides exposure to residents, teams, and events while ensuring a seamless resident experience across the portfolio. You’ll be the first point of contact for residents and...ResidentWork from home
$17.5 - $18 per hour
...a friendly and welcoming environment for residents and guests Oversee the lobby and front... ...Requirements: Previous customer service experience Strong phone etiquette and excellent communication, organization, and management skills Highly detail-oriented and...ResidentShift workWeekend workWeekday workInterSolutions
Washington DC2 days ago- ...and detail-oriented. In this role, you will greet prospective residents, manage leads, and address resident inquiries while contributing to... ...communication skills and a strong customer service mindset. Experience in leasing or customer service is preferred, along with...ResidentWeekend work
- Vivmark Residential is seeking a dedicated Resident Experience Coordinator in the Washington, DC area. You will deliver outstanding customer service, ensure a smooth move-in experience, and actively resolve resident issues to foster loyalty and satisfaction. This role requires...ResidentWeekend work
- ...Specialist to help fill available properties and assist prospective residents with a strong focus on customer service. You will conduct... ..., and compliance with housing laws, delivering a smooth experience for applicants and residents alike in a fast-paced team environment...Resident
- Brightview Senior Living in Fairfax, VA is seeking an Overnight Concierge to warmly welcome residents and guests, provide information, and support the community’s daily operations. This role emphasizes safety, hospitality, and proactive service in a senior living setting...ResidentWork at officeNight shift
- ...dedicated Leasing Consultant to join our team. You will guide prospective residents through the leasing journey, highlighting community features and amenities, and creating welcoming experiences from hello to welcome home. Ideal candidates have at least 2 years of leasing...ResidentWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Resident Experience & Retention Manager. Be the first to apply!
