Specialist Solutions Architect - OT

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We're looking for a Specialist Solutions Architect - OT to join our field Speclialist team. This is a key individual contributor within Zscaler's specialty go-to-market organization, responsible for driving customer-facing technical engagements across OT and industrial security environments globally. The role spans Zscaler's OT-relevant technology portfolio - Zero Trust Branch, deception, Privileged Remote Access, and Zscaler Cellular - and combines two jobs in one: the business owner who builds and develops a territory of demand, and the high-level architect who designs the target state. This role owns engagements end to end: generating demand from a defined target account base, leading consultative first meetings and in-depth architecture workshops, contributing to Proof of Value design, and feeding structured field evidence back to product and sales teams to advance Zscaler's OT security solution. What You'll Do (Role Expectations) - Generate and develop OT demand.

Work from a scored target account list, customer advisory boards, industry events, and structured outbound, converting first meetings into in-depth architecture workshops. - Own the solution across the OT portfolio and lead target-state design. Architect across Zero Trust Branch (ZTB), deception, Privileged Remote Access (PRA), and Zscaler Cellular - selecting and combining capabilities against the customer's environment rather than leading with a single product. Align designs to ISA/IEC 62443 and the Purdue Model, integrating ZIA, ZPA, and ZDX where relevant, and position Zscaler as the core solution for securing industrial environments, bridging business intent and technical execution through high-level target-state designs. - Deliver the OT consultative motion end to end within a defined, instrumented engagement process. Lead from first-meeting narrative through architecture workshop, working alongside the account team and SE, and aligning security and network stakeholders who often hold different views of the target state. Every engagement is logged from first meeting forward, Product Engagement (PE) entries are opened at the architecture-workshop gate, and each workshop produces a structured feedback report that is translated into voice-of-customer input for product teams. - Contribute to PoV design and business value. Shape Proof of Value design and planning and remain aligned through execution without directly performing the PoV, collaborating closely with SE and specialist teams. Partner with Zscaler's business value assessment team to construct a cost consolidation map detailing tool consolidation, time savings, and cost reductions. - Extend the motion beyond your own engagements. Use AI and automation as a force multiplier in your own workflow - content creation, research, engagement preparation, process automation - and drive adoption across the team.