Senior Service Desk Lead - Drive SLA Excellence & Insights
Stefanini, Inc
Stefanini, Inc in Troy, MI is seeking a Sr. Service Desk Team Leader to oversee service desk operations, develop comprehensive reports, and ensure delivery meets SLAs and corporate quality objectives. The ideal candidate will have proven leadership, strong analytical skills, and the ability to coordinate across departments, communicate with clients, and guide projects to completion. This full-time role offers a dynamic work environment with shifting hours and opportunities to influence service #J-18808-Ljbffr Stefanini, Inc
Vacancy posted 3 days ago
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