Director of Quality Improvement
Virtual Vocations Inc
To enhance product quality and continuous improvement, the full-time salaried Director of Quality Improvement will define performance metrics, analyze product data, and drive actionable insights in a remote role, collaborating with cross-functional teams to ensure measurable improvements for customers. Key responsibilities Create and implement quality measures for product availability, incidents, and engineering delivery health Analyze existing telemetry and support data to identify trends and systemic customer risks Drive corrective actions across teams and prepare executive-ready analyses to support decision-making Required qualifications 10+ years of experience in post-release quality, field reliability, or continuous improvement in enterprise technology Strong knowledge of enterprise storage infrastructure, including hardware and software interactions Proven track record of delivering quality improvements across teams without direct reporting authority Practical experience with SQL or similar query languages Demonstrated ability to communicate effectively with senior stakeholders
Vacancy posted 5 days ago
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