Software Asset Management Lead

Software Asset Management Professional

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC IT Outsourcing services provides customers with reliable, optimized and secure mission-critical systems at lower cost. We manage and simplify existing infrastructure investments and provide a way forward to modernize IT, including moving portions to the cloud.

About This Role

DXC Technology is seeking a candidate with expertise in software asset management. The Software Asset Management Professional's role is to work with DXC's clients to assist them in understanding and managing software licensing and compliance in their environment. The position will be customer facing to lead, influence, and guide DXC clients in their SAM journey with the aim to maximize the adoption of SAM services by DXC.

Additionally, the SAM Licensing Professional will periodically support internal projects to assist in building the internal business strategy to support the growth of the SAM practice. This can include but is not limited to working with DXC project managers, consultants, engineers, developers, and clients to impart industry experience and knowledge to help improve the overall services and tools used by the SAM offering to ensure DXC delivers a best-in-class software asset management service.

What You Will Do

This role your key responsibilities will be:

• Executes and delivers all SAM Licensing Professional tasks according to the requirements of all assigned client engagements
• Adheres and works to the internal process standards as defined and updated by management
• Prepares, communicates, and presents SAM deliverables to clients
• Participates in customer communications across the entire lifecycle of a SAM project.
• Coordinate with service delivery teams in order to communicate project status and ensure project milestones are being met
• Participates with specialist knowledge in responding to SAM related requests as well as confirming SOW requirements
• Collects and manages SAM related information from DXC clients, and software manufacturers
• Researches and understands different publishers' product use rights, license entitlements, and contractual entitlements for software products and publishers
• Provide licensing expertise to help clients collect, organize, and manage clients' licensed software assets
• Author, recommend and deliver SAM related best practice workshops and assessments to DXC staff and DXC clients. This will include but not be limited to Audit Readiness/Response, Process Maturity Assessments, Standard Operating Procedures (SOPs) and SAM Discovery & Planning Workshops
• Proactively seek cost savings opportunities and drive initiatives where appropriate to implement cost savings initiatives
• Lead and/or support software vendor audits
• Keep up to date with industry trends and new SAM services requirements.
• Other activities, as defined by SAM management to successfully deliver SAM consulting activities to clients
• Assist the customer to maintain records and compliance of the software estate service, ensuring at all times throughout the Contract term:
• That all requirements and attributes relevant to the specific software vendor / product terms, conditions and license metrics are captured from the requester for new and upgrade license purchases, so that license purchases are appropriate to customer requirements and intended use.
• Produce a license summary to the appropriate customer stakeholders (requester, asset management teams) detailing pertinent license attributes for new and upgrade license purchases.
• License entitlement records are fed into the customer's IT Ecosystem asset databases.
• License entitlement is updated routinely when maintenance contracts are renewed or on request between renewals.
• Any license / contract collateral received is to be added to a specified customer repository in a structured manner. Examples are vendor license confirmations, proof of entitlement documents, license keys or serial numbers, EULA, license and support agreements.

Who You Are

Minimum Qualifications:

• Proven experience as a Licensing Professional in Software Asset Management
• Experience with software license compliance risk assessment, management and/or mitigation in software audit context, particularly with IBM, Oracle, SAP, Microsoft etc.
• In-depth knowledge of licensing of publishers utilizing complex license metrics.
• Experience in MS Excel and SQL skills.
• In-depth knowledge of Enterprise Agreements, contracts, purchase order data etc.
• Experienced with IBMs' ILMT and BigFix.
• Understands licensing of O365 and other SaaS applications.
• Proficient in the use of Flexera Business Adapter Studio.
• Willingness to adapt to changing business and technical priorities
• Good communication skills.
• Good interpersonal skills to interact with customers.
• Good analytical, problem solving and decision-making ability.
• Fluent in English, both verbally and written.

Experience & Qualifications

·5+ years of professional experience in a software asset management role.

·Knowledge and experience of Flexera FNMS, FlexeraOne, and Flexera SaaS Manager is essential to this role.

·Bachelor of Arts/Science or equivalent degree in computer science or related area of study.