Senior Manager, AMO Shop Visit Cost & Turnaround Time (Onsite)

Date Posted: 2026-08-27

Country:

United States of America

Location:

US-CT-EAST HARTFORD-OBG ~ 400 Main St ~ BLDG OBG

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

Pratt & Whitney Commercial Engines is seeking a dynamic Senior Manager (P5) to join our North America Aftermarket Operations (AMO) organization.

AMO encompasses a network of business units specializing in aircraft engine overhaul and part repair, serving both Pratt & Whitney and a broad range of global customers.

As the Senior Manager, you will lead activities across AMO’s North America business units, requiring a collaborative and results-oriented leadership style to drive success.

The person in this role will play a pivotal role as the central focal point for driving a regionally integrated strategy to achieve two critical objectives:

• Drive sustainable reductions in overall shop visit cost

• Improving engine overhaul turnaround time (TAT)

These objectives are vital to ensuring program health and enhancing financial performance.

Where You Will Work From:
This role will work from one of the following Pratt & Whitney sites:

• East Hartford, CT (Preferred Site)

• West Palm Beach, FL

• Columbus, GA

• Dallas, TX

• Lansing, MI

• North Berwick, ME

• Springdale, AR

Key Responsibilities:

• Drive aligned understanding of program P&L shop visit cost models as influenced by activities performed within AMO engine centers and repair facilities.

• Outline and review current state processes for data flow and cross functional collaboration.

• Drive efficiency and effectiveness improvements as needed.

• Identify most appropriate metrics/KPIs for monitoring cost and TAT drivers; generate actionable mitigations efforts (“rolling action items”).

• Maintain and manage a listing of rolling action items aligned to improving cost and TAT performance.

• Own resolution of rolling action items through appropriate stakeholder collaboration.

• Establish and chair appropriate forums and review cadences.

• Spearhead strategic alignment globally across AMO through collaboration with counterparts outside of AMO North America.

• Support other strategic organizational initiatives as needed.

• Demonstrate ethical leadership and compliance.

• Travel (10%) to PW engine center DATs in Columbus, GA and West Palm Beach, FL on occasion.

Qualifications You Must Have

• Advanced Degree and 7+ years of experience in Engineering, Operations, Project Management, Data Analytics; OR Bachelor’s degree and 10+ years of relevant industry experience.

• 5+ years of experience within Aerospace or Aftermarket industry, ideally within a part repair station or DAT engine center.

Qualifications We Prefer

• Advanced degree in STEM, Project Management, or Operations.

• 5+ years of experience in Aftermarket overhaul and repair industry (MRO).

• 5+ years of experience with disassembly, assembly and test (DAT) process and quality standards, ideally within a turbofan engine environment.

• Experience in shop floor or operational settings with knowledge of cost and efficiency drivers.

• Familiarity with airline engine maintenance costs and contract financial details.

• Proven ability to establish or enhance business processes in a matrixed environment.

• Proficiency in leveraging data, KPIs, and metrics to drive outcomes.

• Strong communication skills: presentation, written, and verbal.

• Strategic thinker with sound business judgment and innovative mindset.

• Strong analytical skills and business acumen.

• Results-driven with the ability to multi-task and thrive in fast-paced environments.

• Skilled in building relationships and driving results through organizational savvy.

• Knowledge of Pratt & Whitney’s headquarters structure, functions, and stakeholders is a plus.

What’s My Role Type:

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment.

This role is:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Learn More and Apply Today!

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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