Division Manager

## Deputy Division ManagerApplylocations: CLTW Zone 4time type: Full timeposted on: Posted Todaytime left to apply: End Date: August 29, 2026 (14 days left to apply)job requisition id: JR104343Department: Storm Water Services DepartmentSalary: $108,851.00 - $156,473.59 Commensurate with Experience**Welcome to the City of Charlotte**Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.Our guiding principles include:* Attracting and retaining a skilled and diverse workforce* Valuing teamwork, openness, accountability, productivity, and employee development* Providing all customers with courteous, responsive, accessible, and seamless quality services* Taking initiative to identify, analyze, and solve problems* Collaborating with stakeholders to make informed decisions**SUMMARY**This position is part of Storm Water Services and reports to the Regulatory Division Manager. The Regulatory Division includes more than 55 staff across the Surface Water Quality (SWQ) and Land Development programs, which administer the City's NPDES permit, implement water quality capital projects, and enforce stormwater regulations throughout the development process. This position will primarily focus on the Surface Water Quality and Environmental Permitting programs while helping align SWQ and Land Development programs through consistent application of regulations. The role will provide strategic leadership and oversight for regulatory compliance, capital planning, operational performance, and program improvement initiatives. This position requires strong leadership, sound technical judgment, and the ability to build collaborative relationships across programs while balancing regulatory requirements, operational priorities, and long-term program goals.**The salary for this position is: $108,851.00 - $136,064.00, Commensurate with Experience.****Major Duties and Responsibilities:**• Provide leadership and direction to Surface Water Quality Program Managers and assume direct supervisory responsibilities as the organizational structure is implemented.• Assist the Regulatory Division Manager with oversight of Surface Water Quality and Environmental Permitting programs, including operational priorities, program coordination, and implementation of the Surface Water Quality reorganization.• Coordinate with Land Development program leadership to ensure consistent interpretation of regulations, improve customer service, and enhance collaboration across the City's development review process.• Coordinate responses to development-related stormwater concerns by working with staff to evaluate issues and communicate findings and next steps to residents and stakeholders.• Assist with implementation of Storm Water Services’ Strategic Plan and advance initiatives that improve environmental stewardship, program effectiveness, and service delivery.• Coordinate activities across Surface Water Quality and Land Development programs, and other Storm Water Services divisions to promote consistent program implementation.• Assist with resource planning, budgeting, and workload management while working with Program Managers to establish priorities and improve operational efficiency.• Ensure programs meet regulatory requirements, including NPDES permit conditions and Section 401/404 permitting requirements.• Provide strategic oversight and coordination for Surface Water Quality capital programs, long-term initiatives, and organizational priorities.• Represent Storm Water Services at City Council rezoning meetings and other external meetings as needed.• Perform other related duties as assigned.**Knowledge, Skills & Abilities:**• Knowledge of stormwater management programs, regulatory requirements, and related environmental regulations, including NPDES permit requirements and Section 401/404 permitting.• Ability to provide supervisory leadership, support staff development, and promote a positive and inclusive work environment.• Ability to establish division-wide priorities and allocate resources across programs.• Ability to advise executive leadership on regulatory, operational, and policy matters.• Ability to develop and implement strategic initiatives that align Regulatory Division programs with organizational goals and long-term priorities.• Ability to balance competing priorities, address complex issues, and build consensus among staff, developers, consultants, regulatory agencies, and other stakeholders.• Ability to communicate clearly and effectively, both verbally and in writing, with staff, leadership, elected officials, and the public.• Ability to manage operating budgets, support fiscal planning, and ensure accountability for resources.• Ability to provide strategic oversight for the planning, prioritization, and implementation of capital improvement programs.• Ability to establish expectations, monitor performance, and use data to support program decisions and improvements.• Ability to identify opportunities for process improvements and successfully implement organizational changes.• Sound judgment, emotional intelligence, and the ability to handle conflict and difficult situations professionally.• Ability to build and maintain effective working relationships with City leadership, elected officials, regulatory agencies, community partners, and the public.• Ability to work effectively in a fast-paced environment with changing priorities and multiple ongoing projects.**Preferred Qualifications:**• Knowledge and experience in storm water management, engineering principles, and City of Charlotte land development permitting practices.• Supervisory experience.• Registration as a Professional Engineer (PE)**Minimum Qualifications:**• Bachelors Degree - Engineering with seven (7) years of exerience• Masters Degree - Engineering with five (5) years of exerience**CONDITIONS OF EMPLOYMENT**The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.Our culture is to serve the community honorably.**HOW TO APPLY**Apply online.Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.For questions about your application or the hiring process, please email View email address on click.appcast.io City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call View phone number on click.appcast.io.**BENEEFITS**The City of Charlotte provides a comprehensive benefits package to eligible employees.Click here to learn more about the City of Charlotte’s benefits.The City of Charlotte is a drug and alcohol-free workplace.# **Our City, Our Mission**When you join the City of Charlotte, you become part of Team Charlotte — a dedicated group of professionals working together to make a meaningful impact on our community and its future. The City of Charlotte has more than 8,000 employees working across 19 departments to serve close to 1 million residents. From public safety and clean water to transportation, housing and an international airport, our teams deliver essential services to keep Charlotte connected, safe and empowered with opportunity for all.As public servants, we are guided by a clear mission: to be committed to exceptional service every day. No matter the department or role, every team member plays a part in helping our city grow, thrive and meet the needs of those who rely on us.We are a values-driven organization, working collaboratively, acting with integrity and delivering reliable results. We embrace a forward-thinking mindset, encouraging curiosity, innovation and continuous improvement.# **Our Work & Impact**Storm Water Services' mission is to serve the City of Charlotte by improving surface waters and conveying rainwater safely through well-maintained storm drainage systems. Each year Storm Water Services invests $100+ million in capital improvements and staff manages hundreds of storm drainage improvement projects.Storm Water Services is one of the largest storm water utilities in the Southeast with approximately 215,000 customer accounts and more than 200 full-time positions.**The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the** **Innovation & Technology ADA request form** **or call View phone number on click.appcast.io.** #J-18808-Ljbffr