Front Desk Associate

Job Description

Job Description

We are looking for an experienced Front Desk Associate to support daily office operations in Westerville, Ohio. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, managing administrative details, and keeping workplace activities organized. The person in this role will serve as a key point of contact for visitors, employees, vendors, and service providers while handling front desk coordination with discretion.

Responsibilities:
• Welcome guests, employees, and external partners while maintaining an organized and attentive front desk presence.
• Manage incoming calls, route inquiries to the appropriate contacts, and respond to general administrative requests in a timely manner.
• Coordinate visitor check-in procedures, meeting arrangements, and onsite support for leadership and executive guests.
• Oversee mail, packages, deliveries, and catering logistics to ensure smooth day-to-day office operations.
• Maintain office documentation, scheduling records, and reports using tools such as Microsoft Outlook and Microsoft Excel.
• Partner with vendors and facility service providers to address work orders, restocking needs, and workplace support requests.
• Assist with onboarding logistics by preparing materials, coordinating schedules, and supporting new employee arrival processes.
• Help organize meetings and workplace visits by arranging rooms, tracking details, and confirming operational readiness.