Guest Service Specialist
Hersha Hospitality Management
Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It Source: HHM Hotels Hersha Hospitality Management
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$31.2k - $33.28k
...a difference every day by delivering exceptional customer service. Our team is the heart and face of our brand, delivering the... ...our growth across the country, we’re looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special...SuggestedDaily paidFull timeShift work- ...Diet Clerk The Diet Clerk is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience. This position is located at Bayfront Hospital in St Pete, Florida...SuggestedWork at officeLocal areaRotating shift
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- ...ensure compliance with banquet event orders with optimal level of service, quality and hospitality Assist in the prompt, efficient, and... ...that may apply Respond promptly and appropriately to any guest questions or concerns Assist the selection, training, and development...
- ...operations of the restaurant while providing leadership and direction to team members. This position helps ensure that guests receive friendly, efficient service and consistently high-quality food in a clean, safe, and welcoming environment. The Supervisor leads by example,...Flexible hoursShift workAfternoon shift
$56k
...attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have... ...and greet guests, investigating and resolving food quality/service issues with guest satisfaction 100% Assist in maintaining efficient...Hourly payCasual workLocal areaFlexible hoursShift workWeekend work- ...environment. MISSION OF THE ROLE: LEAD THE DELIVERY OF LEGENDARY SERVICE The Café Manager leads the daily operation of the café while... ...operational expenses Ensure proper inventory management and ordering Guest Experience Ensure every guest receives Legendary Service...Shift work
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$16 - $17 per hour
...Food Service Specialist Saint Petersburg - 1735 Martin Luther King S Floor 1 - Saint Petersburg, FL 33705 Overview Salary Range $16.00 - $17.00 Hourly Position Type Full Time Education Level High School Category Nonprofit - Social Services Description Position...Hourly payFull timeLocal areaFlexible hoursAfternoon shift- ...Caf Service Specialist / Barista Are you looking to continue your career path in hospitality and also have your nights, weekends, and holidays... ...our culture fueled by building relationships with our PDI guests and serving items to keep their body and mind balanced. We...Weekend work
- ...Member Service Specialist 7378 St Pete 9th Ave N - Saint Petersburg, FL 33710 Overview Position Type Part Time Description Your... ...is to create an outstanding experience for every member and guest. You are the first point of contact, setting the tone with a...Part timeFlexible hoursDay shiftAfternoon shift
- ...visit is handled seamlessly. At SimonMed Imaging, the patient experience starts long before an exam takes place. Our Patient Service Specialists play a critical role in facilitating the patient admission flow across our imaging centers. From greeting patients to...Work at office
- ...a positive work environment. Competencies Build a Strong Guest Culture: Makes a special effort to exceed guest's expectations... ...as a role model for team members by providing exceptional guest service. Leads by example and promotes an environment where there is...Local areaFlexible hoursShift work
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$16 - $35 per hour
Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...Hourly payFull timeShift workNight shiftAfternoon shift- ...positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build... ...Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following...WorldwideAll shifts
- .../outs, and coordinate appointments with providers in a fast-paced, compassionate environment. This role emphasizes strong customer service, accurate data entry, multi-tasking, and reliability, with required screenings and ongoing background checks to maintain a safe, supportive...
- ...Job Summary The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating,...Work experience placementSeasonal workImmediate startAfternoon shift
- .... OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business... ...malfunction. • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. •...Hourly payShift work
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$15 per hour
Patient Service SpecialistAre you someone who absolutely loves to be of service to others? Do you enjoy when people depend on you for... ...relationships with others? If so, the Patient Service Specialist role could be a great fit for you.This is not your average front...Work at officeLocal areaMonday to FridayFlexible hours- ...staff management, ensuring compliance with policies, enhancing guest satisfaction, and driving sales growth. The ideal candidate should... ...environment, and be dedicated to providing exceptional guest service. We offer competitive compensation, flexible schedules, and excellent...Flexible hours
$70k - $120k
...environment that supports and empowers our people not only to exceed our guests' expectations, but also to achieve their professional and... ...ensure optimal restaurant financial results, outstanding guest service and food quality, while providing the restaurant management and...Casual work$22.02 per hour
...Paychex Job Opportunity Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-...Local areaFlexible hours- ...opportunities for the hotel. He/she is also responsible to coordinate and service client functions to ensure customer satisfaction while... ...comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard,...Immediate startFlexible hours
- ...friendly folks like you to join our team! Metro Diner is known for warm, welcoming service, familiar faces, and award-winning food. At Metro Diner, simply delicious defines our food and 100% Guest Satisfaction is our main priority. We dont just speak about our culture we...Work experience placement
- ...AND RESPONSIBILITIES: Includes the following: Serves as a case management specialist/social worker with a client population. Monitors, evaluates, and maintains community service network in ALPI service areas. Determines client eligibility for available services...
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