Westedge Assistant General Manager Luxury Spa and Boutique

Benefits:

• Training & development
• Wellness resources
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Paid time off

Woodhouse Spa Westedge | Charleston, SC

Full-Time | 40 Hours per Week

Love luxury retail? Passionate about people? Ready to lead something exceptional?

This isn't your typical Assistant Manager position.

At Woodhouse Spa Westedge, we're looking for a dynamic, sales-driven leader who knows how to build an incredible team, create unforgettable guest experiences, and turn a beautiful retail boutique into a thriving business. We're seeking someone with the energy of a great retail leader, the polish of luxury hospitality, and the confidence to take ownership.

The Opportunity
As our Assistant Spa Manager, you'll take a hands-on leadership role in two essential areas of our business: our Hospitality Team and our Retail Boutique.

This is an opportunity to lead people, drive results, elevate the guest experience, and make a meaningful impact within a luxury wellness environment.

What You'll Own

Retail Leadership & Sales

• Drive boutique sales, merchandising, and retail performance.
  
  
• Coach your team on product knowledge, sales techniques, and personalized guest recommendations.
  
  
• Track sales goals, KPIs, and opportunities for growth.
  
  
• Bring fresh ideas to promotions, product launches, and retail experiences.
  
  

Team Leadership & Culture

• Lead, inspire, and develop a high-performing Hospitality Team.
  
  
• Build a culture of accountability, positivity, and exceptional service.
  
  
• Set clear expectations, celebrate wins, and coach performance.
  
  
• Lead by example and create an environment where great people thrive.
  
  

Luxury Hospitality & Operations

• Deliver a five-star guest experience from arrival to departure.
  
  
• Oversee daily operations, scheduling, and guest flow.
  
  
• Resolve guest concerns with confidence, professionalism, and care.
  
  
• Maintain the elevated atmosphere and standards that define Woodhouse.
  
  
• Jump in and support the team wherever needed.
  
  

Who We're Looking For

Strong retail experience is essential. Spa experience is a plus, not a requirement.

• Proven leadership experience in retail, luxury hospitality, beauty, or wellness.
  
  
• Demonstrated success driving sales and developing high-performing teams.
  
  
• Strong understanding of merchandising, inventory, and retail KPIs.
  
  
• Confident, positive, organized, and results-oriented.
  
  
• A natural coach who motivates others and holds people accountable.
  
  
• Passionate about exceptional hospitality and creating memorable guest experiences.
  
  
• Comfortable taking initiative, solving problems, and owning results.
  
  

Experience in luxury retail, skincare, cosmetics, or spa operations is a plus. Meevo experience preferred.

Why Woodhouse?

• Real Leadership Opportunity: Take ownership, develop your team, and influence business performance.
  
  
• Luxury Wellness Environment: Combine your passion for retail and hospitality in a beautiful spa setting.
  
  
• People-First Culture: Guided by our HELP values — Hospitable, Ethical, Likable, and Professional.
  
  
• Growth Opportunities: Build your leadership career with a nationally recognized luxury spa brand.
  
  
• Employee Perks: Discounts on spa services and retail products.
  
  
• Full-Time Position: 40 hours per week with competitive compensation.
  
  

Ready to Lead, Inspire & Elevate?

We're not just looking for someone to manage a shift. We're looking for someone who can build a team, grow a business, and raise the standard. If you're a strong retail leader who loves people, thrives on results, and is ready to bring your talents into luxury wellness, we want to meet you!

Apply today and discover your future at Woodhouse Spa Westedge.