Branch Leader I, II or III - Lawrenceville/Athens Area
Fayette Chamber of Commerce
Position type: Regular. Language Fluency: English (Required). Work Shift: 1st shift (United States of America). Job Overview The branch leader has responsibility for managing all aspects of the assigned branch. The responsibilities include but are not limited to: driving branch performance through leading, coaching and managing; and business development. Small business expertise and development are critical to Truist’s purpose of inspiring and building better lives and communities. Ensuring compliance with internal controls, operational procedures, and risk‑management policies. Management of human capital includes interviewing, selection, hiring, conducting performance reviews, disciplinary actions, workforce management, and scheduling. May be cross‑trained to assist with teller transactions as needed. Essential Duties and Responsibilities Promote a positive public image in the community and instill the Purpose, Mission, and Values in the team and in support of the Truist culture. Drive the business development of the branch to deliver both strong team performance and strong individual performance through personal productivity, in the areas of Truist strategy including but not limited to Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership. Drive branch revenue through Small Business development and new client strategies. Expand Small Business expertise through branch routines of face‑to‑face appointments with clients, outbound calling, and prospecting, as well as the growth of Mass Affluent through face‑to‑face appointments and outbound calling. Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations, and groups to prospect and develop new business through community involvement and building the Truist Brand. Successfully execute branch engagement routines by leading, growing, coaching, and motivating teammates to fulfill the Purpose, Mission, and Values for client financial success and team empowerment. Partner with Integrated Relationship Management (IRM) and Operations partners. Collaborate with the area operations officer to ensure compliance with bank procedures, internal controls, risk management, and the Truist Code of Ethics. Ensure all required training is completed by the entire team. Proactively collaborate with all IRM and key line of business partners to lead and promote One Team culture within the branch through One Team/Business Partnerships. Make human‑capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling, including disciplinary actions for all members of the branch team. Qualifications Required Qualifications: Bachelor’s degree or equivalent education and related training or experience. Two years of financial services and consumer/small business expertise or equivalent experience and/or performance. One year of previous branch leadership or management experience. Strong interpersonal, sales relationship, and prioritization skills. Strong written and verbal skills. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transferred registration and applicable NMLS background check. Ability to inspire, lead, and coach others. Preferred Qualifications: Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking. Graduate of Internal Leadership Development Programs. Benefits All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan to teammates. Teammates also receive at least 10 days of vacation (prorated based on hire date and full‑time or part‑time status) and 10 sick days (also prorated) during their first year of employment, plus paid holidays. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work. Equal Employment Opportunity Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. #J-18808-Ljbffr Fayette Chamber of Commerce
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