Customer Service Engineer 1 - MR/AX - Virginia Beach, Virginia

Job Overview Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment. Service Information Service Area – Virginia Beach, Virginia Shift Requirements after onboarding/training for this role: M - F 10 AM - 7 PM Role Overview This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer I, you will be responsible for: You will be servicing MR and AX equipment in the Virginia Beach, Virginia area. Customer Service Engineer Level based on prior experience. You will be responsible for installing, troubleshooting, repairing, and performing preventative maintenance on all Siemens Healthineers equipment. You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. You will help manage financial performance within your territory through inventory management, time management, and timely service call closure. You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. Qualifications & Experience You have knowledge and experience performing service, preventative maintenance, and modifications on Medical Imaging Equipment at customer sites with minimal supervision. You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. You have experience in testing, repairing, and maintaining capital medical equipment. You have strong customer service and communication skills. You are proficient in the use of tools and service test equipment. General understanding of the principles of electricity, power supplies, and grounding. Required Skills Minimum high school diploma. Technical degree, military training, or equivalent applicable training preferred. Must be proficient in the use of tools and service test equipment (DMM, Oscilloscope, torque wrenches, etc.). Ability to work individually and in a team setting. Proficiency in MS Office applications 1+ years’ experience of complex electro‑mechanical, or as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed. Valid driver’s license, ability to drive independently day and night, and good driving record required. Highly organized and able to plan. Physical Requirements Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high‑reach, fine grasping manipulation, good vision, and ability to work alone. Compensation & Benefits The base pay range for this position is: $52,720 - $72,490. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company’s plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at View email address on click.appcast.io. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. #J-18808-Ljbffr Dormont Manufacturing Co