Care Coordinator - Health Homes

Job Description

Job Description

RESPONSIBILITIES:

• Provide intensive care coordination activities for clients
• Ensure that clients have access to, engage in and retain needed services as defined in their care plan which may include such services as: Acute Medical Care, Primary Medical Care, Preventative Medical Care Services, Home Health Care, Behavioral Health Services, Community Social Support Services, Housing & State and Federal entitlements
• Advocate for client services by phone and in person as needed
• Perform home visits and follow-up to monitor services and client status
• Participate in case conferences and trainings
• Maintain relationships with service providers
• Maintain accurate and timely documentation including all documents in client's charts, records and billing activity logs
• Attend supervision with Program Director as per agency policy

QUALIFICATIONS:

• Requires High School Diploma or GED with 2 years of care management experience
• Experience & knowledge working with homeless, behavioral health (including mental health and/or addictions) and HIV populations required
• Bilingual English/Spanish preferred, with good verbal skills in Spanish
• Must have exceptional communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues
• Clean valid driver's license required

We are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at

Company Description

We are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at