Customs Brokerage Supervisor

It's more than a job

As a Customs Supervisor at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.

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As Customs Supervisor, you will oversees and manage the customs operations of a company or organization, ensuring compliance with customs regulations, laws, and procedures. This role involves leading and managing a team of customs specialists, processing customs entries, and providing exceptional customer service to clients

How you create impact

• Review, analyze, and process customs documentation to facilitate the accurate filing of entries with U.S. Customs and Border Protection.
• Research tariff classifications and ensure accurate entry transmission.
• Ensure compliance with CBP regulations and all applicable Partner Government Agency (PGA) requirements.
• Identify and resolve documentation discrepancies and compliance issues.
• Support audits, corrective actions, and continuous process improvement initiatives.
• Communicate effectively with customers, customs officials, and internal stakeholders regarding shipment status, documentation requirements, and regulatory matters.
• Collaborate daily with cross-functional teams to ensure smooth cargo clearance and operational efficiency.
• Assist with file creation, maintenance, and billing activities as required.Supervise, coach, and support a team of Customs Brokerage Entry Writers.
• Assign workloads, customer accounts, and daily operational tasks to team members.
• Monitor team productivity, service quality, and compliance performance.
• Assist the Customs Brokerage Manager with departmental leadership, performance management, and operational initiatives

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship

What we would like you to bring

• Bachelors Degree in a field like international business, supply chain management, or international relations
• 4+years of experience in customs operations or brokerage with at least 2 years in a supervisory role
• Strong understanding of U.S. Customs regulations and customs clearance procedures
• Knowledge of Incoterms and international transportation concepts.
• Experience using customs brokerage systems and related compliance tools
• Strong understanding of U.S. Customs regulations and customs clearance procedures
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated leadership, coaching, and team coordination capabilities

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, a 401k retirement savings plan, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-RT1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

“Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.”

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.