Service Manager
Western Equipment Company Inc
Job Details Job Location: Guymon WE - Guymon, OK 73942 Purpose: Manages service operations within the dealership to maximize return on investment. Accurately leverages Service Department processes to ensure internal and external customer satisfaction. Grows profitable labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel. Responsibilities Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction Schedules and assigns jobs to employees in the Service Department according to their skills and knowledge Reviews work orders for completeness and accuracy prior to customer billing; goal is to treat customers fairly, yet efficiently recover our time & material Executes Service Department marketing plan (promotions, specials, packages, etc.) and monitors monthly to ensure achievement of departmental goals Manages recruiting, staffing and employee development activities for employees reporting to this position Submits all service warranty and PIP claims with necessary information within the required timeframe to receive maximum credits Creates an annual Service Department Goals, in alignment with the organization’s financial and operational objectives Ensures all departmental tools, equipment, and vehicles are in good working order and inventory is accurate Handle any after-hours situations that may arise; including being on call when needed Qualifications 3+ years’ experience in Service Department Operations Ability to use standard desktop load applications such as Microsoft Office and internet functions Ability to write and speak effectively to individuals and groups Familiar with John Deere competitive produces Basic understanding of financial principals relative to Service Department operations Ability to analyze and interpret internal reports Ability to work extended hours #J-18808-Ljbffr
$100k
...that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice... .... To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE...SuggestedLocal area- ...communication skills # Works well both independently and within a team environment # Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently # Utilization of PDA and POS Systems # Work varying hours and schedules to include early mornings,...SuggestedPart timeFlexible hoursNight shiftWeekend workDay shiftEarly shift
$45k - $55k
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$7.25 - $16 per hour
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$45k - $47k
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