Account Manager (Projects & Events)

Job Description

ABOUT US:

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We're SignsRX, a custom signage and event branding company based in Colorado. Since 2011 we've designed, printed, and installed signage for sports organizations, large-scale event activations, fitness competitions, and thousands of gyms across the country. Our work shows up at the CrossFit Games, Rogue Invitational, Hyrox, F1, USA Weightlifting, USA Boxing, and USA Judo.

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At SignsRX, we don't just make signs. We build brands, elevate events, and show up for the clients who trust us with their biggest moments. We move fast, we do cool work, and we're a small team where every person matters.

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ABOUT THE ROLE:

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We're looking for an Account Manager (Projects & Events) to own our clients from the first phone call to the final teardown. Some days you'll be quoting orders and pushing jobs through production from our shop. Other days you'll be on site at a major event, leading the install and making sure everything goes up right.

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This role brings account management, project management, and event production together into one seat. You'll know our clients, our products, and our shop inside and out, and you'll be the person they call first. If you like variety, hate leaving things unfinished, and want to see your work at the biggest events in fitness, this is your seat.

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• Client Response: Own inbound calls, emails, and quote requests so no client waits on us.
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• Quoting and Closing: Build accurate estimates with the right materials, sizes, and vendors. Follow up on every open quote and turn it into an order.
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• Project Ownership: Run projects from quote through delivery, from a single gym banner to a full championship event package.
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• Proofs and Production: Work with our design team to get proofs approved fast, and move approved jobs into production the same day with complete specs.
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• Event Planning: Connect with event clients about 3 months out to lock in signage needs, timelines, and budget. Do site visits when needed so nothing surprises us on install day.
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• Crews and Travel: Contract install crews using our templates, book flights and hotels, and send a clear itinerary so everyone knows when they land, who's picking them up, and where they're staying.
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• On-Site Lead: Travel to events and run install and teardown as the client's go-to person.
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• Account Growth: Stay close to repeat clients, reach out before they need us, and bring in new gyms, events, and brands.
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• Daily Reporting: Keep our sales and project tracker current and send a short end-of-day update. Anything that took more than 15 minutes goes in.
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EXPECTED OUTCOMES:

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• First 15 Days: Learn our products, pricing, materials, and order system. Shadow calls, quotes, and active projects in the shop.
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• Within 30 Days: Own inbound calls and quotes. Every open quote and project has a next step. Shadow an event from planning through teardown.
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• By Day 45: Running a set of accounts end to end. Approved jobs move to production the same day. Leading outreach for your upcoming events.
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• By Day 90: Leading events on site, estimates landing close to final cost, and clients coming to you first.
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NEED TO HAVE:

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• Experience: 2+ years in account management, project management, or event production, ideally in signage, print, events, or production.
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• Relentless Follow-Up: If a client doesn't answer two emails, you pick up the phone. You don't let approved jobs sit.
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• Organization: Calm and on top of it with lots of orders, projects, and deadlines at once.
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• Communication: Clear with clients, vendors, and crews. You raise your hand early when something's off track.
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• On-Site Leadership: Comfortable leading a crew and working with clients when the clock is ticking.
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• Location and Travel: Based in the Denver metro area, able to work from our Centennial shop, and able to travel for multi-day events, including weekends.
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NICE TO HAVE:

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• Sign Industry: Experience at a sign shop, print shop, or sign supply company. You know materials, print files, and vendors.
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• Hands-On: Install experience. You can build it, not just manage it.
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• Order Systems: Experience with Ordant or similar print shop software.
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• Passionate: You follow CrossFit, strength sports, or fitness events and speak our clients' language.
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WHERE THIS CAN GO:

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This role is built to grow. The right person will own a book of our best clients, lead our biggest events, and move to salary plus commission as their accounts grow.

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SCHEDULE:

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• Hours: Hourly at 20-40 hrs/week
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• Days: Monday to Friday, plus travel and weekend installs around events
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• Model: Based in the Denver metro area, split between our shop (7542 S Potomac St, Centennial, CO 80112) and remote work, with travel to events.
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COMPENSATION:

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• Rate: $28 to $35/hr, based on experience
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• Structure: W2 or 1099 options
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• Travel Pay: Per diem on event travel days
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• Commission and Bonus: Commission on new business and/or event bonus for on-time, on-budget installs
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• Benefits: Health insurance options after 60 days for W2
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WHY JOIN US:

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• Real Brand, Real Work: Your projects go up at the CrossFit Games, Rogue, Hyrox, and F1.
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• Never the Same Week Twice: Quote and run projects from the shop, then travel to lead installs at major events.
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• Build Your Own Book: Grow your accounts and your pay grows with them.
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• Small Team, Big Impact: No layers, no red tape. You'll see the difference you make at every event.
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