Medical Assistant - ENT Clinic (Cheyenne)

Medical Assistant

At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity. We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities. Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust.

Position is located in Cheyenne with occasional training in Laramie.

Base salary starts at $16.62/hr.

Essential Functions

• Under the direction & supervision of a provider, obtains, verifies, and updates patient information and health history. Charts patient information into the medical record as reported by patient.
• Assists provider in exam room as directed to include assisting with minor surgical procedures, surgical tray set-up, pre/post-surgical pt. care, and suture removal. Assists patients to exam rooms, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in patient's EHR.
• Properly utilizes the computer system for patient registration, appointment scheduling, ordering lab tests, receiving specimens, etc.
• Perform EKG's, Point of Care testing, phlebotomy, handles specimens, performs dressing changes, and completes a variety of other duties specific to certain specialties.
• Receiving patient phone calls, relaying patient questions to provider, returning patient calls at direction of provider, checking patients in and out for appointments, scheduling patient appointments, sending/receiving medical records, and entry of outside lab results into EMR.
• Other duties as assigned.

Education

• High school diploma or equivalent required
• Partial college education preferred.

Experience

• At least one (1) year in healthcare experience preferred.
• Experience in an outpatient clinic setting preferred.
• Healthcare experience required for uncertified Medical Assistants

Credentials

• Current Medical Assistant certification preferred
• Obtaining Medical Assistant certification within one year of hire preferred
• Must have current, valid BLS upon hire or must obtain within 60 days of hire, and must maintain credential throughout employment with IMH.

Knowledge, Skills and Abilities

• Ability to learn and efficiently use an electronic medical health record (EHR).
• Knowledge of medical terminology.
• Excellent customer service skills, including but not limited to: a friendly personality, tact, patience, empathy and a helpful, professional attitude both in person and on the telephone.
• Ability to effectively communicate with staff, managers and the general public verbally and in writing.
• Demonstrate effective listening skills.
• Excellent organization and time management skills and ability to establish priorities effectively.
• Possess exceptional problem solving skills.
• Ability to work effectively without immediate supervision.
• Ability to learn new computer software programs.
• Ability to recognize and protect confidential information.
• Demonstrate ethical and legal accountability for the position.

At Ivinson Memorial Hospital, we believe that our employees are our greatest investment. That's why we are committed to fostering a supportive, empowering environment where every team member has the resources and opportunities to thrive. We know that providing world-class healthcare starts with investing in our employees, ensuring they have the tools to grow, excel, and provide exceptional care.

Our competitive and comprehensive total rewards package includes:

For benefits eligible employees:

• Medical, dental, and vision insurance
• Paid time off: take the time you need to recharge
• Retirement plans, including 403(b) matching
• Employer-paid life and long-term disability insurance: Peace of mind for you and your family

For all employees:

• Yearly work anniversary pay increases
• Education Reimbursement up to $5,000 annually
• Retirement plan participation
• Free certification classes: enhance your skills at no cost to you
• Health and Wellness discounts at local gyms
• Discounts at select mobile networks, local vendors, and Elitch Gardens
• Mental Health: 6 free confidential, in-person counseling sessions offered by Pathways annually
• Financial Counseling: free services through WellCents to help you take control of your financial journey
• Legal assistance and will preparation services
• Student Loan Forgiveness: Ivinson Memorial Hospital is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program

At Ivinson Memorial Hospital, we are more than just a workplace – we are a community where your growth and well-being matter. Join us in making a difference in the lives of the Laramie community and help us provide world-class care.