Shift Supervisor Trainee

Shift Supervisor Trainee At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Shift Supervisor Trainee role is an entry‑level, short‑term role that prepares an employee to perform a higher‑level supervisory role such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. Essential Functions Manage and work effectively with store management and store crews. Supervise the store’s crew through assigning, directing and following up of all activities. Effectively communicate information both to and from store management and crews. Assist customers with their questions, problems and complaints. Promote CVS customer service culture by greeting, offering help, and thanking customers. Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers. Maintain customer/patient confidentiality. Required Qualifications • Deductive reasoning ability, analytical skills and computer skills. • Advanced communication skills. • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail. Education High School Diploma or Equivalent (preferred but not required). Anticipated Weekly Hours 20 hours Time Type Part‑time Pay Range $16.50 – $24.00 per hour. Benefits We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues. Benefits include: Affordable medical plan options, 401(k) plan with matching contributions, and an employee stock purchase plan. No‑cost programs for all colleagues including wellness screenings, tobacco cessation, weight management, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Application Window The application window for this opening will close on: 03/09/2026. EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr