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Global Logistics Consultant - Strategic Accounts

Cencora

Global logistics consultant supporting strategic accounts within Cencora's World Courier business. Responsible for account setup, maintenance workflows, compliance documentation, order resolution, and process improvement to ensure service continuity and audit readiness.

Responsibilities

  • Coordinate strategic account setup and maintenance workflows for accurate configuration and timely activation
  • Maintain approvals, documentation, and system records to ensure compliance and audit readiness
  • Monitor account activity and escalate exceptions to protect service levels and order continuity
  • Resolve routine inquiries and service issues while escalating complex matters appropriately
  • Develop reference materials and process guidance to improve customer communication consistency

Requirements

  • Bachelor's degree in business administration, procurement, operations, or related field
  • Less than 2 years experience in account onboarding, procurement, or service workflow coordination
  • Project Management Professional (PMP) certification preferred
  • Strong attention to detail and strategic thinking with efficient execution
  • Advanced written and verbal communication skills
  • High proficiency with business systems and computer applications
  • Stakeholder relationship management and independent problem-solving abilities
Vacancy posted 5 days ago
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