Administrative Assistant

Benefits: Monthly Bonuses Paid Sick Leave Paid Volunteer Day Vision Services Competitive salary Employee discounts Health insurance Paid time off Training & development Administrative Assistant Vision Therapy & Optometry Office (Full-Time) Austin, TX (Westlake Area) Join a Team That Transforms Lives Through Vision At The Center for Vision Development, were not your typical healthcare practiceand this is not your typical administrative role. We are the longest-established vision therapy practice in Austin, founded in 2004, and we are passionate about helping children and adults reach their full potential through vision care. We work with patients of all ages, including individuals with autism, learning-related vision challenges, and brain injuries. We are a close-knit, high-performing team that values positivity, professionalism, teamwork, and genuine connection with people. We work hard, support each other, celebrate milestones and successes together, and strive to provide an exceptional experience for every patient who walks through our doors. If you are organized, detail-oriented, people-focused, and thrive in a fast-paced environment where your work truly matters, we would love to meet you. Schedule Monday Thursday: 10:00 AM 7:00 PM (1-hour lunch break from 2:00 PM 3:00 PM) Friday: 9:00 AM 6:00 PM (1-hour lunch break from 1:00 PM 2:00 PM) No weekends. What You Will Do Provide excellent patient support and communication through phone, text, email, and in-person interactions Schedule appointments and help maintain efficient, full clinician schedules Process patient paperwork, medical records, billing, and payments accurately Scan, organize, and manage office documents and records requests Support the day-to-day operations of the business office and front desk Work closely with the office manager and team to help keep the office running smoothly Balance multiple tasks and priorities in a fast-paced environment while maintaining attention to detail Help create a warm, organized, and positive experience for patients and families Who You Are Experience in a medical office, administrative assistant role, reception, or strong customer service environment is highly valued, but we care just as much about who you are as a person. You are someone who naturally connects well with people and communicates warmly and professionally. You enjoy helping others, stay calm under pressure, and take pride in keeping things organized and running smoothly. You are: Highly organized and detail-oriented A quick learner who takes initiative and ownership of your role Dependable, hardworking, and team-oriented Professional in both verbal and written communication Able to multitask and stay efficient in a fast-paced environment Solution-oriented and adaptable when priorities shift Compassionate and patient-centered Interested in long-term growth with a supportive, high-performing team Knowledge of optometry, vision therapy, or Crystal PM EMR is a plus, but not required. We provide training and are looking for someone eager to learn and grow with us.