Warranty Analyst

About McNeilus, an Oshkosh Company McNeilus Truck and Manufacturing Inc. is committed to serving everyday heroes and is an industry leading designer and manufacturer of refuse truck bodies. McNeilus produces a complete line of high-performance rear load, front load, and automated side load refuse bodies to augment any refuse collection fleet. Our team members are critical in our mission of supporting waste warriors and keeping communities safe and clean. The Warranty Analyst is responsible for analyzing warranty data and identifying trends to help reduce overall warranty expense and improve product quality performance. This role supports the organization through detailed reporting, dashboard maintenance, data integrity management, and analysis of warranty trends, part failures, and recovery opportunities. The Warranty Analyst collaborates with cross-functional teams to provide actionable insights that support continuous improvement initiatives and leadership decision-making. YOUR IMPACT These duties are not meant to be all-inclusive, and other duties may be assigned. Update and maintain Cost of Poor Quality (COPQ) metrics by gathering and analyzing data from One Warranty and related systems. Maintain data integrity and accuracy across One Warranty, JDE, and Power BI systems. Collect and consolidate data from Finance, Supplier Recovery, and One Warranty to develop warranty dashboards and leadership reporting. Analyze warranty claims, product trends, and part failure rates to identify recurring issues and opportunities for improvement. Prepare and deliver monthly and quarterly warranty reporting presentations. Monitor warranty expense trends and provide recommendations to reduce costs and improve operational efficiency. Support warranty process improvements through data analysis and reporting. Assist in identifying root causes of warranty-related issues and collaborate with internal stakeholders on corrective actions. Ensure consistency and accuracy of warranty reporting and metrics. Support leadership with ad hoc analysis, reporting requests, and performance tracking. MINIMUM QUALIFICATIONS Bachelor’s degree in a related field and two (2) or more years of relevant experience (equivalent to eight (8) years total in education and experience); or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role. STANDOUT QUALIFICATIONS Strong verbal presentation and written communication skills Excellent time management and organizational skills Microsoft Office proficiency WORKING CONDITIONS The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances. This role is primarily performed in a professional office environment with standard lighting, ventilation, and temperature-controlled settings. Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone. Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings. Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Pay Range: $57,600.00 - $90,400.00 The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success. Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at View email address on click.appcast.io. Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum. Advance your career by advancing the world. For many of our team members, this is more than a career. It’s a calling. Oshkosh is home to thousands of difference-makers working together to build, serve and protect people and communities around the world. From the front lines to the firehouse, the people we serve are driven by a sense of purpose. The people who work here are no different. Our engineering and product innovation help keep soldiers and firefighters safe, is critical in building and keeping communities clean and helps people do their jobs every day. As part of a People First culture, you’ll be encouraged and empowered to take ownership of your work, develop your career and make a real impact on the world around you. Oshkosh is a global company that designs and manufactures some of the world’s toughest specialty and access equipment under the brands of JLG®, Hinowa, Power Towers, Pierce®, MAXIMETAL™, Oshkosh® Defense, McNeilus®, IMT®, Jerr-Dan®, Frontline™ Communications, Oshkosh® Airport Products, Oshkosh® AeroTech™ and Pratt Miller.