Practice Manager

About FXBG Accounting & Advisory

At FXBG Accounting & Advisory, we are intentionally building a firm that prioritizes exceptional client service, strong relationships, and continuous improvement. Located in the heart of Downtown Fredericksburg, we combine traditional accounting, tax, and bookkeeping services with proactive advisory support that helps clients make informed decisions and achieve their goals.

As our firm continues to grow, we're seeking an experienced Practice Manager to help lead the operational side of the business. This role plays a critical part in maintaining the culture, organization, and operational excellence that support both our employees and clients.

The Opportunity

The Practice Manager serves as the operational backbone of the firm, ensuring our people, processes, systems, and administrative functions work together effectively. This role involves partnering with executive leadership to improve operations, support employees, enhance the client experience, and help build the infrastructure needed to support the firm's continued growth.

The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to balance strategic process improvement with day-to-day operational oversight.

Primary Responsibilities

Client & Practice Operations

• Oversee client onboarding, offboarding, billing, and administrative support processes.
• Maintain accurate client, project, workflow, and billing information across firm systems.
• Monitor operational deadlines, workflow metrics, and administrative processes to support a positive client experience.

Firm Operations

• Oversee the day-to-day operational functions of the firm.
• Partner with executive leadership on planning, budgeting, and operational initiatives.
• Develop, document, implement, and improve firm processes, policies, and procedures.
• Manage firm bookkeeping, payroll administration, vendor relationships, software administration, and related operational activities.
• Identify opportunities to improve efficiency, consistency, and scalability across the organization.

People Operations

• Coordinate employee onboarding and administrative HR processes.
• Administer benefits and support employees with questions related to firm systems, policies, and procedures.
• Monitor compliance requirements, training deadlines, and operational expectations.
• Support internal communications, employee engagement, and firm culture initiatives.
• Provide operational feedback and observations to executive leadership to support employee development and accountability.

Administrative Team Leadership

• Supervise, develop, and support administrative team members, including the Client Services Coordinator.
• Delegate tasks, provide coaching, and support ongoing professional development.
• Ensure adequate administrative coverage and effective execution of firm processes.
• Foster a culture of accountability, service, and continuous improvement.

Office Management

• Maintain a professional, organized, and welcoming office environment.
• Coordinate office operations, supplies, equipment, physical security, and related administrative needs.
• Support firm events, meetings, and other operational initiatives.

Qualifications

Required Qualifications

• 5+ years of progressive management experience in an office, practice, operations, or administrative leadership role.
• Demonstrated experience leading, coaching, and developing team members.
• Experience managing office or practice operations and balancing multiple priorities in a fast-paced environment.
• Strong organizational, time management, project management, and problem-solving skills.
• Excellent written and verbal communication skills.
• High level of professionalism, discretion, and attention to detail.
• Strong technology aptitude with the ability to leverage software and systems to improve efficiency and workflows.
• Proficiency with Microsoft 365 and cloud-based business applications.

Preferred Qualifications

• Experience in a professional services environment, such as accounting, tax, advisory, legal, consulting, or financial services.
• Experience with bookkeeping, payroll administration, employee benefits administration, billing, or accounts receivable.
• Experience developing and improving operational processes, procedures, and workflows.
• Familiarity with QuickBooks and practice management software.

Compensation and Benefits

Salary Range: $70,000 – $85,000 annually

Benefits include:

• Health insurance
• Retirement plan
• Disability insurance
• Paid time off and firm holidays
• Professional development and continuing education support
• Additional firm-sponsored benefits

Why Join FXBG A&A?

This role provides the opportunity to make a meaningful impact on the future of a growing firm. You'll play a key role in shaping processes, supporting employees, enhancing the client experience, and helping create the operational foundation that allows the firm to thrive.

If you're someone who enjoys building systems, solving problems, supporting people, and driving continuous improvement, we'd love to hear from you.

FXBG Accounting & Advisory is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.