Client Relations Coordinator

Careerscape is supporting a client opening for a Remote Entry-Level Client Relations Coordinator. This role focuses on supporting client communications, maintaining client records, coordinating service requests, and helping ensure a positive client experience.

This is an excellent opportunity for someone who is organized, professional, and interested in building a career in client relations, customer success, account management, or business operations.

The Client Relations Coordinator will work closely with clients, internal teams, and leadership to support ongoing client relationships and ensure service excellence.

This role is ideal for candidates interested in customer experience, account coordination, client support, or relationship management.

Responsibilities

• Support day-to-day client communication and relationship management
• Respond to client inquiries and service requests
• Maintain accurate client records and documentation
• Coordinate meetings, calls, and follow-up activities
• Track client projects, requests, and deadlines
• Prepare reports, presentations, and client materials
• Collaborate with internal teams to resolve client concerns
• Monitor client satisfaction and feedback
• Assist with onboarding new clients
• Maintain confidentiality of client information
• Support account management and customer success initiatives
• Help improve client experience processes and workflows

Requirements

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)
• 0–2 years of experience in customer service, administration, sales support, or related roles
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Attention to detail and professionalism
• Ability to manage multiple priorities effectively
• Basic computer skills (Microsoft Office, Google Workspace)
• Comfortable working independently in a remote environment
• Client-focused and team-oriented mindset

Benefits

• Fully remote work flexibility within the United States
• Competitive entry-level compensation
• Medical, dental, and vision coverage options
• Paid time off, holidays, and sick leave
• 401(k) retirement plan options
• Paid training and onboarding
• Career growth into Customer Success Manager, Account Coordinator, Client Success Specialist, or Account Manager roles
• Performance-based bonuses and advancement opportunities
• Supportive and collaborative team environment
• Professional development opportunities

Job Type: Full-Time | Work Type: Remote | Industry: Operations | Experience: Entry