Collections Analyst

OTC Collections Analyst A leading digital streaming network seeks an OTC Collections Analyst to manage a high-volume accounts receivable portfolio by driving collections, resolving payment discrepancies, analyzing financial data, preparing reports and forecasts, optimizing cash flow, and supporting financial operations. OTC Collections Analyst Responsibilities: Manage a large accounts receivable and advertising collections portfolio by conducting collection outreach, maintaining customer relationships, documenting collection activities, resolving aged receivables, monitoring payment trends, administering payment plans and credit holds, and escalating financial risks when appropriate. Investigate and resolve customer discrepancies, support account reconciliations, prepare refund requests, assist with cash application issues, provide documentation for audits, respond to customer requests, and ensure accounts receivable ledgers remain accurate and current. Prepare, analyze, and maintain financial reports, including discrepancy reports, cash forecasts, cash packages, aging reports, KPI metrics, DSO, overdue balances, and management reporting while analyzing large datasets and monitoring collection performance. Partner with sales, finance, controllership, cash application, and cross-functional teams, including international stakeholders, to support month-end close activities, improve payment processes, resolve operational issues, and achieve cash collection targets in a fast-paced, high-volume environment. Utilize Microsoft Excel and financial systems to manage reporting, analyze hundreds of line items, create formulas, VLOOKUPs, pivot tables, and charts, support AI-driven process improvements, and adapt to evolving business processes and organizational transformation. OTC Collections Analyst Qualifications: 3+ years of experience in accounts receivable, credit, collections, billing, or a related financial role. Bachelor's degree in Business, Accounting, Finance, or a related field is preferred. Knowledge of Microsoft Excel and Word, including formulas, VLOOKUPs, pivot tables, charts, reporting, and analysis of large datasets. Experience managing high-volume accounts receivable portfolios, collections, discrepancy resolution, financial reporting, cash forecasting, reconciliations, KPI tracking, and customer account management. Experience with ERP or financial systems such as SAP or Oracle is preferred. General knowledge of accounting principles is preferred. Experience in the media industry is preferred. Collections experience is preferred. Bilingual Spanish language skills are preferred. Shift: Hybrid: Onsite Tuesdays and Wednesdays initially, transitioning to 5 days per week onsite beginning in September. Monday to Friday, 9:00 AM to 6:00 PM.