Regional Sales Assistant (CSR)

Regional Sales Assistant (Csr)

We are seeking a detail-oriented regional sales assistant (customer service representative) to provide administrative and customer service support to the regional sales team. This role serves as a liaison between sales, credit, operations, logistics, and customers to ensure accurate order processing, timely deliveries, and excellent customer service.

Responsibilities

• Provide administrative support to the regional sales team.
• Process customer orders, including bulk, packaged, and drop-ship orders, in SAP.
• Coordinate with sales, credit, operations, logistics, vendors, and carriers to ensure timely order fulfillment.
• Track open orders, assist with load planning, and communicate delivery updates.
• Prepare sales reports, freight quotes, customer documentation, and other administrative reports.
• Process vendor invoices, maintain accurate customer records, and verify order documentation.
• Assist with customer rebates, expense tracking, and general office administration.
• Coordinate travel arrangements, meetings, mail, office supplies, and other administrative tasks.
• Support regional events, customer visits, and special projects.
• Perform other duties as assigned.

Requirements

• Associate's or bachelor's degree preferred
• Experience with SAP preferred
• 3+ years of administrative, customer service, or office experience
• Strong organizational, communication, and multitasking skills
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Ability to prioritize work, meet deadlines, and work independently in a fast-paced environment
• Excellent customer service and interpersonal skills
• Strong attention to detail and problem-solving abilities
• Ability to manage multiple priorities with accuracy and efficiency
• Team-oriented with a proactive, adaptable approach

System One, and its subsidiaries including Joul and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.