Food Service Supervisor

Job Description:

Global Partner’s is looking for a Food Service Supervisor/ Deli Lead.  Our Fresh Food’s Supervisor  is responsible directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales and guest service goals established for the department.

We know you have many choices when choosing where to work. And what you really want to know before applying is, “What differentiates us from the rest?”

For over 75 years Global Partners has been delivering the energy, products and services that make life better with its nearly 1600 locations!  This longevity and success begins and ends with people.  We create career paths and provide development programs for all roles in the organization.  We’ve also successfully developed community integrated convenience stores where we are transforming the guest experience and rethinking what it means to lead as the adaptive energy distribution company.  This is a source of pride and frankly we don’t plan on stopping.  We’re looking for people to contribute to our company’s direction.  Global Partners is a great opportunity for those looking to develop their career with a longstanding company motivated by what’s next.

With our recent game changers such as  PaybyCar Contactless Payment and  Renewable Diesel Fuel , we are looking to continue responsible and innovative growth.  No matter which area of the business you support or which brand you decide to advance within our food service concepts,  Alltown Fresh , Ramuntos, D’Angelos, Subway, Aroma Joes, or even our convenience brands, XtraMart, Honey Farms, Fast Freddies, Mr Mikes, Alltown, Jiffy Mart, Gulf, Honey Dew, Mobil Mart, Verc, Convenience Plus Brands, we know your contributions will be extremely valued and rewarded.

The Types of “Energy” You Bring - 

• You have passion and love for food.  
• You add, subtract, divide, multiply and perform other basic business math calculations.
• You have a positive attitude and smile at guests and team members.
• You work cohesively with others.
• You listen and understand guest’s verbal and non-verbal communication and fellow team members. 
• You openly communicate professionally through appropriate body language, facial expressions and speech. 

“Gauges” of Responsibility –  

• Direct department personnel, meeting department’s goals and objectives, communicating directly with the store management and department supervisors.
• Selecting, on-boarding and coaching all new team members.
• Scheduling all team members.
• Offer product information, provide selling suggestions and active sampling and always giving a genuine thank you.
• Take guest orders, ensure orders are completed on time and to the guest’s satisfaction.
• Ensure department personnel follow all county, city and company food safety and sanitation guidelines and policies.
• Order the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
• Oversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, soups, sandwiches, roller grill items, hot and cold beverages and snack items.
• Display deli and food service items following deli and food service department and/or company merchandising guidelines.
• Follow product recipes without deviation.
• Attentively rotating deli/food service items for sale, ensuring quality and safety and product shrink control.
• Receive merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers.
• Periodically counting product for inventory purposes.
• Complete all paper work in a timely and accurate manner.
• Process cash register transactions, giving back change, and refunds.
• Use scale printer machine, ensuring weights and pricing are correct.
• Understand the importance of monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
• Keep clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers.
• Ensuring all department personnel use proper safety equipment and procedures.
• Performs other duties as needed or assigned by management.
• Work with deli ingredients including various meat items, vegetables and fruits, spices, nuts, flavorings, sauces and oils.

“Fuel” for You -    

• Coins!We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.  
• Health + Wellness -Medical, Dental, Vision and Life Insurance along with additional wellness support.   
• The Road Ahead –We offer 401k and a match component!   
• Professional Development -We provide tuition reimbursement; this benefit is offered after 6 months of service.

The GPS of our Interview Process –  

• First thing first, if you’re interested in the role, please apply.    
• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you to schedule an interview.   
• We conduct phone interviews and on-site interviews and will provide you with additional hiring information items needed at that time.  

Additional Requirements -   

• High School Diploma or Equivalent.
• Applicants must be at least 18 years old.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• 2 years prior experience in a fresh foods environment preferably in managerial role.
• Must have reliable transportation and an active driver’s license.
• Serv-safe certification preferred.
• Must have the ability to lift up to 25 pounds occasionally.
• Work in walk-in coolers and freezers.
• Stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reaching above shoulder height.
• Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries. 

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at View phone number on swooped.co.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.