Housekeeping House Attendant

Housekeeping House Attendant

The Four Seasons Hotel New York Downtown is looking for a Housekeeping House Attendant who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Housekeeping House Attendant, you will be accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.

Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Housekeeping House Attendant you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition.

In this position you will report to the Housekeeping Management team. Work authorization for the location is required.

You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team's success. You set expectations and know to 'inspect what you expect'. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you're effective.

You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words.

Cleans public areas of the hotel, employee locker rooms, restrooms, offices and banquet pre-function spaces. Stocks rooms and storage areas with clean linens. Picks-up and delivers guest request items. Gives assistance to Housekeepers in moving heavy objects in guest rooms. Washes walls and windows as necessary and keeps the guest corridors clean and neat at all times. Complies with any additional requests that may arise pertaining to Housekeeping Attendant duties.

Keep all guest corridors and public area neat, vacuumed and dusted. Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark/scuff-free. Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas. Removes all trash from areas. Move racks of clean Rooms linen to Guest Room floors. Stocks Linen Storage Rooms and daily with supplies and amenities. Empties trash and dirty linen from guest room floors. Respond to guest requests and inquiries while in the lobby. Can answer guest questions and direct them to the areas they desire to be in. Assist Housekeepers as required. Helps move beds and furniture, turns mattresses, removes or hangs sheers and drapes. Pick up and delivers guest request items on a timely basis such as Irons, Ironing boards, cribs and rollaways. Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee Handbook. Work harmoniously and professionally with co-workers and supervisors. Maintain a neat and clean personal appearance. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and staff. Notice and report any maintenance deficiencies or repairs needed to your manager. Gather and utilize the proper equipment, materials, and chemicals in cleaning all office space. Remove Room Service dishes to the service area. Remove trash from offices to the trash compactor area. Vacuum and shampoo carpets in all office areas as needed. Clean guest room windows as necessary; keep all public area windows and glass clean and streak free. Polish furniture and clean glass in all office areas when necessary. Mop any area without carpet. Clean and stock the office rest rooms. Keep the lobby and restrooms neat, clean, and well supplied. Spot all furniture and keep it in its proper place. Clean ashtrays, urns, elevators, elevator doors, windows, carpets as well as collect trash throughout the hotel. Clean all brass in the public areas. Maintain all equipment and supplies and use them in a proper manner. Maintain cleanliness of locker rooms and back of the house restroom facilities. Maintain cleanliness of the Meeting Room floor. Remove snow from the lobby that is brought in from the outside. Keep the lobby and rain mats maintained during inclement weather. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and staff. Utilize Rex – Hot SOS to be advised of assignments and or other computerized applications. Communicate with the housekeeping team and release pertinent information to the housekeeping team. Clean and maintain the main guest entrance area and adjacent plaza area including but not limited to removal of cigarette butts, trash, snow, leaves etc. Remove bodily fluids with the appropriate safety equipment. Clean and maintain terraces. Comply with any additional requests that may arise pertaining to Housekeeping duties. Report to work on time. Is aware of schedule at all times and if unable to attend work, notifies the Supervisor in adequate time as per Four Seasons policy. Adhere to meal break policy and proper payroll procedures.

Use all equipment as required by assignment given. Move furniture and equipment as directed. Clean windows, mirrors, equipment, carpet, marble and upholstery as assigned. Assists with responsibilities and duties in the absence or heavy volume in the housekeeping area.

Education: Some schooling preferred. Experience: One year of related work preferred. Skills and Abilities: Ability to read, write and speak English. No. of employees supervised: Zero. Travel required: None. Hours required: Thirty-five hours over a five-day period; scheduled days and times may vary based on need.

Be part of a cohesive team with opportunities to build a successful career with global potential. Have access to a robust benefit plan. Have the opportunity to engage in diverse and challenging work. Derive a sense of pride in work well done. Be recognized for excellence.

Hourly Rate of pay- $30-$40

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. *****

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -